Head of Attrition Programs, Customer Success
B Capital
B Capital is looking for a strategic, results-oriented leader to join as a Director/Senior Manager for Attrition Programs. This role is pivotal in architecting a proactive program aimed at reducing customer churn. You will design and implement a comprehensive playbook, working closely with sales and data science teams, to ensure customer loyalty while presenting key metrics to senior leadership. Experience in SaaS environments is essential. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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