Market Researcher

Market Researcher

Location: Remote EST/CST Hours

Role Overview

The Market Research Professional will support the Enterprise Insights and Market Research department. This role focuses on supporting operational needs, legal, compliance, and regulatory requirements, and the mandatories research line of business. This position will play a pivotal role in ensuring that efficient and proper research processes are utilized to deliver timely and actionable insights to the business. An opportunity for extension or conversion to a permanent role may exist based on performance and business needs, but it is not guaranteed.

Key Responsibilities

• Execute, document, and refine processes related to the mandatories research line of business.
• Support Medicaid & CMS mandatory research needs through close collaboration with fellow research teammates.
• Plan, execute, and refine processes for Medicaid & CMS mandated research for both internal and external requirements.
• Document and execute the legal, compliance, and regulatory requirements related to mandatory research.
• Support research operations by evaluating and streamlining processes and workflows for vendor management, project tracking, and performance metric reporting.
• Design and implement departmental operational processes for legal, compliance, and regulatory requirements.
• Serve as Relationship Manager for the department's suite of research vendors by maintaining all contracting, reporting, evaluation, and management of vendor partners.
• Manage departmental operational and reporting tools for consistency and accuracy, such as project intake, legal/compliance/regulatory requirements, document storage, and team SharePoint site.
• Assist other researchers on the team in larger, more complex projects and assignments.

Required Qualifications

• Bachelor's Degree in Marketing, Market Research, Data Analytics, Communications or Business.
• 3 years of complex market research project management experience, managing projects from initial conception through execution and presentation.
• 3 years of experience managing research vendors, including contract negotiations, vendor evaluation, and liaising between the business and the vendor.
• 3 years of experience navigating legal, compliance, and regulatory requirements for healthcare research.
• Robust skills in navigating multiple and complex stakeholder needs while delivering within time and budgetary limits.

Preferred Qualifications

• Experience with CAHPS or CMS mandated research requirements.
• A strong market research background with varied research methodologies.
• Experience working with diverse research groups such as low-income, multicultural, and individuals with disabilities.
• Experience in the health insurance industry.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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