Workplace Exp Coordinator

Workplace Experience Coordinator

Pay Rate: $20-21/HR on W2 Location: 601 Townsend St, San Francisco

Overview of Work Environment/Client Nuances/Team overview: Working with a team

What You'll Do:

• Mailing Tasks: Handling incoming and outgoing mail, preparing documents for distribution, and ensuring timely delivery.
• Employee Support: Assisting with employee inquiries, providing general administrative support, and helping resolve routine concerns.
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

Must Have Skills: Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Strong organizational skills with an inquisitive mindset.

Years of Experience: up to 2 years of job-related experience

Education: High School Diploma or GED

Software skills: Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Interview Process: 1 virtual and/or 1 in person

Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function.