Work Study, Student Support (Transfer Center)

Work Study, Student Support (Transfer Center)

Learning Objectives:

• Office Management Skills Learn core administrative procedures, including student intake, use of office equipment, filing, data entry, and working with the MS Office suite.
• Transfer Preparation Support Assist students with university transfer processes such as applications, FAFSA questions, and navigating tools like Transferology.
• Customer Service Provide front-desk support by answering phones, greeting visitors, checking in students, scheduling appointments, directing guests, and sharing transfer resources.
• Marketing & Communication Support promotion of Transfer Center events and services.
• Event Management Help plan and execute Transfer Center events, including preparation, setup, registration, and wayfinding.

Additional Responsibilities:

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (2)

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.