Customer Service Representative

Job Description

Job Description

We are looking for a Customer Service Representative to join our Atlas office! You will be the first point of contact for our customers in our busy office. Your responsibility is to secure appointments and perform administrative functions to drive our company's success!

Atlas Foundation is a Houston-based company (specializing in residential and commercial foundation repair we provide services such as pier-and-beam foundation repair, concrete raising via polyurethane injection, house lifting, and plumbing-related remediation

What's it like working at Atlas?

Our office is cozy and welcoming. We are in the construction industry and with the exception of our administrative staff, most of our team members work in the field. You will be an important team member working closely with the Office Manager in our fast-paced environment, helping our office succeed!

Responsibilities:

• Answer and screen incoming phone calls
• Schedule service appointments
• Create and update records ensuring the accuracy and validity of information
• Maintain up-to-date knowledge of services
• Perform other clerical duties such as filing and faxing

Requirements:

• Proven experience as an office assistant, receptionist, dispatcher or another relevant administrative role
• Comfortable with multi-tasking and a fast-paced environment is a MUST
• Customer service oriented
• Working knowledge of office equipment
• Proficiency in MS Office
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Must pass a pre-employment drug test and background check
• Bilingual is a PLUS!

Benefits:

• Dental
• Medical

Compensation

• $15-17 per hour