AWS Cloud Engineer

Job Title

Pay Range: $63/hr - $68/hr

Requirement/Must Have:

• 6+ years of overall IT experience supporting enterprise systems.
• 3+ years of hands-on AWS experience in development and/or administration.
• 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda).
• 3+ years of experience with Amazon Connect and/or contact center technologies.
• 3+ years of experience integrating APIs, serverless functions, and cloud-native services.
• 3+ years of experience with Infrastructure as Code and automation.
• 3+ years of experience with security best practices, logging, and monitoring in AWS.
• 3+ years of scripting experience (Python, Bash, or equivalent).

Responsibilities:

• Design, deploy, and administer AWS environments following best practices.
• Support AWS account structure, IAM roles, policies, and least-privilege access.
• Develop and maintain solutions using AWS services including (but not limited to): Amazon EC2, Auto Scaling, and Elastic Load Balancing.
• Amazon VPC, subnets, routing, and security controls.
• Amazon S3, EBS, EFS, and data lifecycle policies.
• AWS Lambda, API Gateway, and serverless architectures.
• Amazon CloudWatch, CloudTrail, and AWS Config.
• Develop and support Amazon Connect contact center environments, including: Contact flows, queues, routing profiles, and prompts.
• Integrations with AWS Lambda, APIs, and external systems.
• Call recording, analytics, and troubleshooting.
• Design and integrate AI-enabled solutions using Amazon Bedrock where applicable.
• Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools.
• Monitor system performance, availability, and cost optimization opportunities.
• Troubleshoot and resolve infrastructure and application issues.
• Support CI/CD pipelines and automation workflows.
• Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls.
• Maintain documentation, runbooks, and architectural diagrams.
• Provide knowledge transfer and mentoring to team members.
• Participate in scheduled maintenance, upgrades, and after-hours support as required.

Nice to Have:

• Experience with AI/ML integrations and prompt engineering.
• Experience with hybrid cloud or third-party integrations.
• Cost optimization and FinOps experience.
• Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures.

Skills:

• Strong written and verbal communication skills.
• Ability to mentor junior engineers.
• Strong documentation and operational discipline.

Qualification And Education:

• AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer – Professional.
• Microsoft Certified Azure Solutions Architect (AZ-305) (preferred).