Customer Service Rep (06527) - 2415 Southern Blvd

Customer Service Rep

Rio Rancho, New Mexico, Rio Grande Pizza, Inc.

Job Description

Job duties include operating all equipment, stocking ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training: Orientation and training provided on the job.

Communication skills include the ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential functions/skills include the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eye and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Carrying includes large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a 7.5 pounds to push. Trays may also be pulled. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand tasks include eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes.

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.