Kitchen/Back of House Team Member - Chick-fil-A Melrose Park

Kitchen/Back of House Team Member As a Team Member, you play a crucial role in our success. In selecting Team members, we are looking for hard working, coachable individuals who will share our passion to make an impact on our local Melrose Park community. You will interact directly with guests in serving their needs with remarkable service and hospitality. Team Members are responsible for creating and maintaining a fun, enthusiastic, emotionally connected atmosphere for all guests and Team Members who come into contact with the Chick-fil-A Melrose Park brand. Foundation of Hospitality Treating all with honor, dignity and respect 1st Mile: Core 4 Create eye contact Share a smile Speak with a friendly tone Always say “My Pleasure” 2nd Mile: Create a Moment Offer a warm welcome and fond farewell Personalize with Guest’s name Perform table touch-ins(To respect social distancing measures, limit engagement with Guests at table.) Find the “little things” to spread joy Expectations of a Team Member: Work your scheduled shifts and arrive on time every shift Arrive for your shift in full uniform: shirt, pants, non-slip shoes, name tag Keep a “sense of urgency” and a “pep in your step” when it comes to serving our Guests Serve > Stock > Sanitize. When things slow down, know what you should be doing next You will be trained in the “Chick-fil-A” way, strive to hold to that standard Job Description - Back of House Team Member Energetic and fast-paced team members who can handle the stresses of a kitchen job during a busy period. Must be humble and able to be flexible in their job assignments while also taking initiative to fulfill their tasks. Ensures a clean and sanitize food contact surface before and after preparing food and at least every 4 hours for ongoing tasks Ensures a clean and inviting kitchen environment; this includes walls, floors, floorboards, ceiling, hood vents and equipment Able to correctly assemble all menu products and properly use all equipment related to the kitchen Communicates effectively with the front counter and drive-thru team Responsibilities of a Team Member: On arrival for your shift, check in with a leader for your assigned position Stay focused on your assigned position and relevant duties, and strive continue developing in that position Although you may have a favorite, be willing and flexible to learn and serve in any position Always serve the guest first, then stock sauces, cups, ice, tea, etc, then clean and tidy Roles Back-of-House Breakfast Primary: assembling all sandwiches Secondary: assembling minis and scrambles, hashbrowns Griddle/Biscuits: cooking biscuits, mini bread, and eggs Breading Lunch/Dinner Primary: assembling all sandwiches Secondary: assembling nuggets, strips, and all hot side items (including fries) Breading Prep Our Purpose Purpose Statement Working daily to steward our assets for developing the next generation of leaders while making a positive impact on the community we live in We will uphold our mission statement: “To foster a culture that results in thriving team members, happy customers, and an engaged community by satisfying palates and hearts alike.” This refined purpose statement clearly encompasses the Operator's desires and motives for impacting our leaders, our team members, and the community as a whole. Our Promise Here at Chick-fil-A Melrose Park we offer a friendly, uplifting work environment; We also provide our team members with a variety of discounts including a meal contribution, and other services. We care about the future of our team members, which is why we offer scholarships. We want you to succeed, which is why there are personal development plans and career paths available to you through our leadership team. A flexible schedule will support balancing life and work. All of this promise is executed by the leadership team you will be working side‑by‑side with. While we do not promise an easy job, we do commit to an engaging and valuable experience for your time here at Chick-fil-A Mount Prospect. Benefits Competitive pay, with raises available based on performance Health Insurance Offerings Meal contribution at every shift based off on achieved metrics Scholarships 401k Retirement Savings and Matching Gym Membership Reimbursement Discounts and Other Services Access to Chick-fil-A Marketplace, a platform which offers a variety of online discounts and on‑site services, including Cellular, Automobile, Electronics, Entertainment, and Printing/Shipping Discounts Community Employee Outings Christmas/Summer Parties Positive and Uplifting Work Culture Retirement/Insurance Health Insurance Available with Operator Contribution Schooling/Scholarships Scholarships Available from $1,000 up to $25,000 Hands‑on Training Business and Managerial Training Career Paths Potential Travel Opportunities Your Experience You will work alongside a certified trainer for four to five training shifts, learning the ins and outs of the business. During this time, we will equip you with everything you will need to know to succeed here. Over time you will be evaluated by a leader, which will make you eligible for scheduled pay raises and promotions. When regulations allow, The Leadership Team will hold seasonal outings for Team Members to gather outside the four walls of our restaurant and do life together. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr