Server

Job Description

Job Description

Join the Geneva Golf & Country Club team, where teamwork, passion, and excellence come together to create exceptional member experiences. Since 1900, our Muscatine, Iowa club has offered a welcoming, supportive environment where your skills and creativity are truly valued. Servers are responsible for providing exceptional food and beverage service to members and guests, ensuring a welcoming, attentive, and professional dining experience consistent with club service standards. This role focuses on personalized service, accuracy, and responsiveness while supporting the Club’s service culture and hospitality expectations.

Primary Duties and Responsibilities:

• Provide attentive, courteous, and professional food and beverage service to members and guests.
• Take accurate food and beverage orders and enter them into the point-of-sale system.
• Deliver food and beverages promptly, ensuring proper presentation and quality standards.
• Maintain thorough knowledge of menus, daily specials, beverage offerings, and allergens.
• Anticipate guest needs and respond promptly to requests or concerns.
• Support service recovery efforts by communicating issues to supervisors as needed.
• Maintain cleanliness and organization of assigned service areas.
• Follow cash handling, billing, and payment procedures accurately.
• Adhere to all food safety, sanitation, and alcohol service guidelines.
• Other duties as assigned.

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Education:

Currently enrolled in high school or have a high school diploma or equivalent.

Experience:

Not required, will train. Previous experience in food and beverage service, hospitality, or a customer service–focused environment is preferred.

Required Skills:

• Strong customer service and interpersonal communication skills.
• Ability to provide attentive, member-focused service in a hospitality environment.
• Basic math and cash-handling skills.
• Ability to follow instructions, policies, and service standards.
• Proficiency with point-of-sale systems and basic technology.
• Ability to work effectively as part of a team.
• Organizational skills and attention to detail in a fast-paced setting.

Qualifications:

Ability to obtain ServSafe certification.

Physical Requirements:

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodation may be made.

• Ability to stand and walk for extended periods throughout the workday.
• Ability to carry trays, food, and beverage items consistent with service duties.
• Ability to move throughout dining rooms, bar areas, and event spaces.

Work Environment:

This role operates in a service-driven club environment, including dining rooms, banquet facilities, outdoor venues, and bar areas. The position requires flexibility to work evenings, weekends, holidays, and special events, with regular interaction with members, guests, and staff.

Safety Statement:

Safety is a top priority at Geneva Golf and Country Club. All employees are expected to follow safety protocols and procedures to maintain a safe working environment for staff and guests.