Veterinary Hospital Manager

Job Description

Job Description

Hospital Manager – Companion Pet Hospital | Philadelphia, PA

Nothing but possibility here — come build on something exceptional.

Companion Pet Hospital in South Philly is looking for a Hospital Manager who's ready to step into a practice full of momentum — and help take it even further. With an actively growing DVM & support staff team, a expanding facility, and a staff that's eager and capable of more, the foundation is already strong. What's needed now is the right leader to build on it.

What makes this role worth your time:

We're the only Fear Free Certified practice in Philadelphia, a Cat-Friendly Practice by the AAFP, and a 2025 Philly Favorites award winner . With a more doctors joining the team and a 6,000 sq. ft. facility with room to expand, there's real momentum here — and a genuine need for a strong operational leader to help drive that growth.

What you'll actually be doing:

• Owning the day-to-day operations of a busy, full-service hospital — workflow, scheduling, compliance (OSHA, DEA, VMB), inventory, and facilities
• Managing the financials: budgets, payroll, performance metrics, and identifying opportunities to grow revenue and efficiency
• Leading and developing a growing team across CSR, technician, and support roles — hiring, training, and building a culture of accountability and growth
• Partnering closely with the Medical Director to co-lead the hospital and align on long-term strategy, staffing, and service expansion
• Empowering team leads — your tech leads and CSR lead are ready to step up, and you'll be the one to build the structure and trust that makes that happen
• Supporting a structured, tiered training program and helping staff find real pathways for advancement
• Overseeing client experience, community presence, and marketing initiatives in one of Philadelphia's most vibrant urban neighborhoods

Who you are:

You're an experienced people-leader who enjoys developing and coaching others — you know how to identify strong team leads, delegate with intention , and build the kind of structure that lets people grow into their roles. You're a change-maker , but a grounded one: you can think strategically about the big picture and translate that vision into practical, day-to-day execution.

You don't need to come from veterinary medicine, but veterinary experience is strongly preferred — and candidates who bring it will stand out. 3 or more years of leadership experience is required.

Schedule, benefits and compensation**: This is a full-time, salaried position and schedule flexibility is required based on business needs.

• Compensation: $85,000 - $95,000 annual base salary*
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: Up to $2000 based on experience and credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law
• Uniform allowance

About Companion Pet Hospital:

Since 2009, we've built a diverse, passionate group of people who genuinely care about the medicine and about each other — and it shows in everything we do. We're deeply rooted in the Pennsport neighborhood of South Philadelphia, and the community we serve has been with us every step of the way.

We're a full-service small animal practice, Fear Free Certified and Cat-Friendly , with a busy surgical and dental caseload and a full range of services including wellness, diagnostics, nutrition, and same-day urgent care.

The foundation is strong. The best is still ahead.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

#SPO