Assistant Branch Manager

Assistant Branch Manager | Port Clinton/Catawba, Ohio Branch Position Summary Assists Branch Manager in all phases of branch operations, and assumes responsibility for the branch in the Branch Manager’s absence. Backs-up CSR line and acts as Lead CSR in his or her absence. Opens new accounts, is a consumer loan officer, and is responsible for maintaining quality customer service. Essential Duties & Responsibilities Customer Service Opens and closes the branch lobby. Answers customer or CSR questions and resolves customer issues. Matches customer needs with bank products. Responsible for opening new deposit accounts including checking, savings, CDs, IRAs, safety deposit boxes, etc. Enters information on the computer system and processes proper paperwork. Follows all pertinent compliance regulations. Lending Must be available for appointments and customer walk-ins. Interviews customers and has ability to take applications for all consumer loans (Home equity, Second Mortgage, and installment loans, etc.). Responsible for following all pertinent compliance regulations. CSR Activities Backs-up CSR line during times of need. Covers Lead CSR duties in his or her absence. Assists with managing vault cash and other CSR needs. Supervising Works with manager to resolve personnel issues. Limited supervisory responsibility, however directly responsible for personnel concerns in the absence of the Manager. Assists in staff scheduling. Other Functions Assists in monitoring NSF activity, kiting and overdrawn accounts. Assists with staff training. Ensures security procedures are followed by branch staff. Maintains compliance and required compliance training with all banking laws, acts, regulations and bank policies and procedures. Any other duties, projects, and/or supervisory functions as assigned by Management. Requirements & Qualifications Education: High School Diploma required; Associates Degree preferred. Experience: 3-5 years CSR and New account experience; lending experience helpful. Specialized Knowledge, Licenses, etc.: Familiar with compliance regulations; Notary. Supervisory Responsibility, if any: Assists Manager in supervision of staff. Benefits GenoaBank offers excellent benefits. We pay 100% of the premiums for the employees medical, dental, vision, long-term disability, short-term disability, and life insurances. We also offer a 401(k) plan and match 50% up to 8% along with an additional 4% profit sharing, an Employee Stock Purchase Plan, and generous paid time off.

AA/EOE

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