Administrative Assistant

Job Description

Job Description

Description:

Dubuque, IA | Full-Time | On-Site

About Kunkel & Associates

Kunkel & Associates is a growing commercial insurance brokerage built on relationships, teamwork, and long-term success. We believe in investing in our people, supporting one another, and creating an environment where employees can grow, contribute, and build meaningful careers.

Our Administrative team plays a critical role in keeping our office running smoothly and making a strong first impression for clients, visitors, and teammates alike.

Position Overview

The Administrative Assistant serves as the

front door of the organization

, providing essential administrative and office support while delivering a warm, professional experience to everyone who interacts with Kunkel & Associates.

This role is ideal for someone who is organized, dependable, team-oriented, and comfortable managing multiple priorities in a fast-paced office environment.

What You’ll Do

Front Desk & Office Support • Answer and route incoming calls professionally and efficiently • Greet clients, visitors, and vendors with a welcoming, positive presence • Manage incoming and outgoing mail, packages, and deliveries

Administrative & Team Support • Create, update, and format documents using Microsoft Office • Prepare and distribute certificates of insurance, auto ID cards, and policy documents • Support sales and service teams with printing, binding, scanning, and filing • Assist with renewal preparation, questionnaires, and loss run requests • Run motor vehicle records and submit to insurance carriers as needed • Process cancellations and assist with day-end close functions

Organization & Communication • Maintain accurate contact information in Microsoft Outlook • Monitor electronic mail and faxes daily • Communicate clearly with internal teams and escalate items to the appropriate department when needed

What We’re Looking For • 1–3 years of administrative, office, or customer-facing experience • Strong attention to detail and ability to stay organized in a busy environment • Professional communication skills—both written and verbal • Comfortable handling multiple tasks and shifting priorities • Proficiency in Microsoft Outlook, Word, and Excel • Dependable, team-oriented, and willing to step in where needed • Ability to type at least 60 WPM

Work Environment & Expectations •

On-site position

(this role requires a consistent office presence) • Monday–Friday, 8:00 AM–5:00 PM • Lunch breaks coordinated with front desk coverage needs • Fast-paced, collaborative office with a supportive training process

Why Join Kunkel & Associates? • Stable, growing company with long-term career opportunities • Supportive team culture—no “sink or swim” mentality • Clear paths for growth into client service and account support roles • Structured training and onboarding • A workplace that values professionalism, teamwork, and people-first leadership

Ready to Apply?

If you enjoy being the go-to person in the office, thrive on organization, and take pride in creating a positive experience for others, we’d love to hear from you.

Apply here:

-8a1e-4ef0-b9c9-83bd28e4fe70/Kunkel -Associates Requirements:

Job Requirements • Associate’s degree or applicable administrative/office experience • 1–3 years of experience in an administrative, office support, or customer-facing role • Strong verbal and written communication skills with a professional, welcoming demeanor • Excellent organizational skills and attention to detail • Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment • Proficiency in Microsoft Outlook, Word, and Excel • Ability to work independently while also collaborating as part of a team • Strong problem-solving skills and sound judgment • Minimum typing speed of 60 WPM • Dependable, punctual, and committed to being a consistent on-site team member Work Schedule & Location •

Monday through Friday, 8:00 AM – 5:00 PM •

This is an in-office position and is not remote • As employees grow in their role, demonstrate reliability, and develop within Kunkel & Associates, there may be opportunities for

increased flexibility and limited hybrid work

, dependent on role responsibilities, performance, and business needs