Entry Level Service Technician/Customer Service Rep

CCI Certified Service Technician

Are you looking for that next great job? What about that next great career? If you enjoy working with your hands, taking ownership of your work day, satisfying customers, being outdoors, meeting new people and most of all providing superior service, this may be the position for you. If work/life balance is important to you, you will want to join our family-oriented company where your compensation is based off of 'your' energy level!

Benefits/Perks

• Satisfactory completion of six-week minimum apprentice program
• One to two week CCI certified technical training in Mokena, IL after in person training.
• A training wage will be paid through the completion of training then will transition into a commission structure with unlimited income potential
• Company Van provided, fuel, materials & uniform allowance will be provided

About Creative Colors International

Creative Colors International, Inc. is the industry leader in providing customers an economical alternative to restoration by repairing scratches, cuts, tears, burns in all leather, vinyl, velour, and plastic surfaces, primarily in the automotive, furniture, commercial and residential markets.

Key Tasks and Responsibilities

• Show samples of repairs, explain quality of repair and distribute marketing literature explaining service
• Inspect areas for improvement and receive approval for restoration projects
• Greatly improve appearance on all leather and vinyl surfaces
• Prepare invoices for all service orders
• Investigate and solve customer dilemmas

Skills and Attributes

• Ability to work well without any day-to-day supervision
• Strong customer service skills with a polite and respectful demeanor
• Must have the ability to understand and respond to multiple customers' requests within a given day and prioritize those requests
• Must have the ability to multitask with great organizational skills
• Strong attention to detail
• Persistent and hard working
• Honest and loyal
• Outgoing personality
• Self-starter
• Money motivated
• Hands-on problem solving experience
• Capability to work in all weather conditions
• A valid driver's license
• May not be colorblind
• Must be agile; able to frequently stand and walk, enter and exit vehicles, boats, RVs, etc. with ease
• Able to work mostly M-F, 8 a.m.-5 p.m. Additional hours may be required to complete a task

Experience Requirement

• No experience necessary, but past experience in customer service industry preferred
• Must possess high school diploma or equivalent
• May be subject to a drug test, background check and driving record check

Compensation: $12.00 - $20.00 per hour

Want to build a career with a great income & the freedom to set your own hours? Then you owe it to yourself to check out what can be yours by joining Creative Colors International as a CCI Certified Service Technician. Be part of a high growth and in demand service business that is needed in all markets including automotive, furniture, commercial, aviation and marine markets. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Creative Colors International Corporate.