Reservation Agent, Plano, TX

Reservation Agent, Plano, TXU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.U-Haul Offers:Career stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24-hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey's SmartDollar ProgramReservation Manager Agent Responsibilities:Assist with calls from and to customers.Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.Assist with the Company's U-Box portable storage product.Minimum Qualifications:High school diploma or equivalentWorking knowledge of office equipment such as multiline phones, phone etiquette, Word and emailProficient in customer service, time management and multitaskingU-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.