Product Owner - Rostering

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 400,000 businesses globally, with 3 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We're on the lookout for a standout Product Owner to complement our existing team and fulfil our product strategy. This role will see you join a progressive company at the forefront of HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement & Performance technologies, with the opportunity to grow and develop with us. You will be an integral part of our Product team consisting of Designers, Engineers and Product experts to deliver our product strategy that is aligned to our company vision.

In this role, you’ll be:

• Product Ownership & Delivery

  • Responsible for the delivery of the product vision and its success
  • Translate the product vision and roadmap through to delivery, operation and continuous improvement
  • Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision

• Backlog Management

  • Apply a strategic mindset to user story prioritisation and delivery.

  • Balance business goals, client expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget).

  • Represent the client, customer and brand in decision-making prioritisation during release and sprint planning.

  • Able to identify, filter and prioritise customer complaints and feedback.

• Collaboration 

  • Collaborate with UX designers, researchers, other product owners and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
  • Collaborate with our Product Designers to ensure we deliver intuitive rostering, clock-in/out, and timesheet management experiences
  • Collaborate with Payroll and HR product teams to ensure seamless cross-functional workflows.
  • Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
  • Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
  • Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers

• Communication

  • Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail.
  • Ensure product requirements are gathered accurately and are communicated transparently to the product squad.
  • Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers.

What you will bring

• Undergraduate qualifications (Business Systems, IT or Engineering disciplines preferred).
• Minimum 2+ years relevant work experience as a Product Owner or in product management. 
• Experience in workforce management, payroll, HR tech, or scheduling tools is a strong plus.
• Strong understanding of compliance-heavy environments or award interpretation is highly regarded.
• Able to write well-defined specifications to clearly communicate expected product outcomes.
• Proven success working with design and development teams using agile/scrum methodology.
• Track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives.
• Able to challenge expectations and question the status quo on a day-to-day basis.
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set to thrive in an environment of fast growth and ambiguity.
• Ability to work autonomously with minimal supervision.
• Have strong communication, presentation and listening skills.
• Possess excellent decision making and problem-solving skills.
• Passionate about data, design systems and product management.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

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Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.