Guest Experience Lead
$14.5 - $16.48 per hourMcDonald's
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
Competitive pay between $14.50 per hour - 16.48
Employee discounts and free meals
Paid sick leave and/or paid time off
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Weekly direct deposit
401k plan
Medical, dental, and vision benefits
And much, much more!
This role is vital to the guest experience because you'll:
Lead the experience: Check in with guests and make sure they are enjoying themselves
Be the solution: Handle guest concerns and provide resolve to their satisfaction
Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
A humble and hospitable demeanor;
Passion for helping and serving others (customers and fellow team members);
A desire to learn and grow; and
The ability to communicate effectively and anticipate customer needs
So, what's your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_5045
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at
McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
- ...Foundation is seeking a Restaurant Manager in Sterling Heights, Michigan. This role involves empowering a team to deliver exceptional guest experiences, managing operations, and supporting the Restaurant Owner. Ideal candidates will have 3-5 years of supervisory experience in a...Suggested
$14.5 - $16.48 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks... ...dental, and vision benefits And much, much more! Responsibilities Lead the experience: Check in with guests and make sure they are...SuggestedHourly payFlexible hoursShift work- ...George Job Title:Guest Experience Lead Reports to: General Manager FSLA Status: About Us Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people from enjoying the greater quality of life...SuggestedWork from homeShift work
- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal area
$17.73 - $17.98 per hour
...Roseville, Michigan. You will support the Store Manager, establish guest services, and manage daily operations to drive sales and profitability. The ideal candidate has prior retail or management experience and is able to fulfill physical demands of standing and lifting....SuggestedHourly pay- ...housekeeping operations, ensuring a safe environment and maximum guest satisfaction. The successful candidate will oversee cleaning... ...scheduling. Must have at least 2 years of housekeeping management experience and be able to lift up to 50 lbs. This position may require...Full timeWeekend work
- ...Sterling Heights, Michigan. As a key leader, you'll manage store operations, achieve financial targets, and create excellent guest experiences. Your role includes hiring and training associates with a commitment to ongoing professional development. Create a vibrant work...
- Panera LLC seeks a Catering Lead at Oakland Mall, Troy, Michigan. In this role, you will manage catering orders while ensuring an exceptional experience for guests. You will effectively communicate with clients and maintain high food safety standards. The ideal candidate...
$15.98 per hour
Guest Experience Shift Lead - Peppa Pig World of Play - Pay Rate: $15.98/hour Your first step into leadership starts here! Looking to grow into leadership but don’t have years of management experience yet? This could be the perfect next step. At Peppa Pig World of Play...Work at officeShift workWeekend work- ...LLC in Sterling Heights, MI is seeking a Team Manager to lead the cafe team, ensure guest satisfaction, and uphold Panera’s guiding values. You... ...that values warmth, accountability, and teamwork as you help shape excellent guest experiences. #J-18808-Ljbffr Panera LLCFull timeShift work
- A leading apparel company located in Auburn Hills, MI, is seeking a full-time Merchandising Team Leader (Assistant Manager). This... ...involves driving sales, coaching the team, and ensuring exceptional guest experiences. Ideal candidates should have previous retail management...Full time
- A leading apparel brand in Auburn Hills, MI, seeks a full-time Merchandising Team Leader. This role involves developing and implementing... ...merchandising strategies, driving sales through exceptional guest experience, and leading a motivated team. Candidates should have prior...Full time
- Merlin Entertainments is seeking a Guest Experience Shift Lead at Peppa Pig World of Play in Auburn Hills, Michigan. This entry-level leadership role offers an opportunity to learn and grow in a fun and fast-paced environment. You will support the Guest Experience team,...Shift work
- ...Auburn Hills is looking for team members who can support daily guest operations and maintain a positive environment. Responsibilities... ..., and free attraction admission perks. Join us for a fun job that offers real experience in hospitality! #J-18808-Ljbffr MerlinFlexible hoursShift work
$15.98 per hour
What You'll Do Support daily guest operations and team flow Help manage queues and guest areas during busy times Assist guests and... ...and problem-solving skills Customer service or hospitality experience is a plus (not required) Weekend and holiday availability preferred...Flexible hoursShift workWeekend work- ...energize colleagues. You will direct shifts, ensure consistent execution, and foster an engaging guest experience. Strong communication and urgency are essential as you lead by example. Ideal candidates will bring 1-2 years of retail, are at least 18, and can work 10-20...Local areaShift workNight shift
- A leading women’s fashion retailer is seeking a Brand Representative in Troy, MI, to deliver exceptional shopping experiences to guests. The role involves welcoming customers, achieving sales goals, maintaining store standards, and assisting with inventory management. Ideal...Part timeFlexible hoursNight shiftWeekend work
- ...Manager at Chick-fil-A Auburn Hills. In this challenging role, you will lead daily operations while fostering team development, managing restaurant goals, and ensuring excellent guest experiences. The ideal candidate has experience in restaurant management, strong leadership...
- ...Manager to manage restaurant operations and ensure a high-quality guest experience. This role involves staff training, decision-making, and... ...management experience, a high-school diploma, and a passion for leading teams in a fun, family-oriented environment. Comprehensive...Full time
- ...In this retail leadership role, you will assist the store leadership team in achieving sales targets and enhancing the customer experience. Ideal candidates will have 1-2 years of retail or sales experience in a leadership role. Responsibilities include supporting the...Part timeFlexible hours
- Workstream is seeking a Shift Manager for Wendy's in Utica, Michigan. The role involves leading a team to ensure a fun and efficient dining experience, handling customer concerns, and maintaining food safety standards. Candidates should have at least one year of restaurant...Shift work
- McDonald’s in Eastpointe, MI is hiring a Shift Manager to lead a fast-paced team and ensure a great guest experience. You’ll schedule crew, supervise operations, enforce food safety and cleanliness, and help protect inventory and profitability. We value training and advancement...Shift work
- ...28955-0 in Eastpointe, Michigan, is seeking a dedicated Shift Manager. In this role, you will focus on providing an excellent guest experience and ensuring high-quality food service. Key responsibilities include training staff, controlling inventory, and maintaining a...Shift work
- ...International in Troy, Michigan is looking for a Senior Assistant Restaurant Manager who will oversee operations and ensure every guest experience is exceptional. This role requires effective management and a commitment to guest satisfaction. The ideal candidate should be...Full time
- ...selected candidate will work closely with the general manager to foster a productive environment that ensures exceptional customer experiences and achieves business goals. This position requires a strong background in luxury retail, excellent leadership skills, and open...
- lululemon is seeking an Assistant Manager, Guest Experience to lead our store team in delivering outstanding guest experiences on the floor. You will coach and develop team members, champion inclusion, and partner with the Store Manager on hiring and operations. As a hands...
- Panera LLC in Troy, MI is seeking a dedicated Team Manager to lead and develop the team in our bakery-cafe. This role focuses on ensuring outstanding guest experiences, maintaining food safety standards, and fostering a welcoming environment. The ideal candidate will have...Flexible hoursNight shift
- ...Store Manager to support store operations and maintain excellent guest services. Responsibilities include developing staff, maximizing... ...control. Ideal candidates possess retail and management experience and are capable of physical tasks such as standing for long hours...Hourly pay
- ...Foundation is seeking a passionate Restaurant General Manager in Warren, Michigan. The role involves providing a high-quality dining experience, achieving sales goals, and managing a team effectively. Candidates should have 1 to 3 years of supervisory experience in the...Flexible hours
$14 - $16 per hour
A leading fast-food restaurant in Troy, MI is looking for a Shift Lead to inspire and manage a team while ensuring high standards of... ...daily operations, training team members, and enhancing customer experiences. Ideal candidates will have restaurant experience and...Hourly payFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!

