Member Service Representative / Teller

Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you. Job Description Join a Growing Credit Union Where Your Career Matters! Are you passionate about helping people and delivering exceptional service? Do you enjoy a fast paced environment where every day is different? If you're looking for more than "just another teller job," this could be the opportunity you've been waiting for. We are a financially strong, rapidly growing credit union that has experienced exceptional growth over the past several years. Our team is committed to creating an outstanding member experience while fostering a workplace that values collaboration, flexibility, professional development, and work life balance. We offer: Competitive salary Sign on bonus Outstanding health insurance options 6% 401(k) match A supportive culture that values both your career and your personal life Opportunities for advancement within a growing organization What You'll Do As a Member Service Representative/Teller, you'll be the first point of contact for our members, providing friendly, accurate, and efficient service while building lasting relationships. Responsibilities include: Process member transactions including deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances. Balance your cash drawer and maintain accurate daily transactions. Identify opportunities to recommend products and services that meet members' financial needs. Answer incoming calls, respond to member questions, and resolve concerns with professionalism. Welcome members and provide an exceptional service experience from start to finish. Assist with administrative duties including scanning, filing, data entry, and other support tasks. Qualifications What We're Looking For High school diploma or equivalent. Up to six months of cash handling, teller, retail banking, customer service, or related experience. Excellent communication and relationship building skills. Strong attention to detail and accuracy. Comfortable cross selling products and services that genuinely benefit members. Professional appearance and positive attitude. Strong math, computer, and keyboarding skills. If you're looking for an organization that invests in its employees, rewards outstanding performance, and offers real opportunities for long term career growth, we'd love to hear from you. Additional Information Compensation: $19.25-20.25/hr We offer: Sign on bonus Outstanding health insurance options 6% 401(k) match A supportive culture that values both your career and your personal life Opportunities for advancement within a growing organization