Senior Instructional Designer

• The Senior Instructional Designer leads high-impact, cross-functional learning initiatives and serves as a trusted learning consultant to business leaders. This role focuses on designing programs and learning strategies, not just individual courses, and plays a key role in shaping enterprise learning direction.
• Job Description
  Major Responsibilities
  Enterprise Learning Design
  
  • Lead complex, cross-functional learning initiatives across various functional areas.
  • Design scalable programs and learning journeys aligned to organizational priorities.
  • Recommend learning strategies beyond training (process, performance support, enablement).
  Content Development & Support
  • Design and build blended learning solutions including eLearning, ILT/VILT materials, and job aids.
  • Collaborate with SMEs to translate complex content into learner-centered experiences.
  • Apply evaluation strategies aligned to business needs.
  • Applies inclusive, legally compliant language standards when developing training.
  Collaboration & Learning Operations
  • Partner with senior SMEs and leaders to diagnose performance needs.
  • Influence scope, approach, and priorities based on learning expertise.
  • Manage relationships with multiple stakeholders across initiatives.
  Advanced Production & Quality
  • Serve as a production-capable designer for complex or high-visibility solutions.
  • Ensure alignment to enterprise design standards and measurement practices.
  Organizational Agility
  • Operate effectively in a complex, matrixed organization.
  • Manage multiple concurrent priorities with shifting timelines.
  • Flex into additional enterprise learning initiatives as business needs evolve.
  • A proven self-starter trusted to deliver results independently in a remote, low-oversight setting.
  • Performs other duties as assigned that support enterprise learning initiatives, program evolution, and strategic learning priorities as business needs change.
  Minimum Education or Certifications Required
  • Bachelor's degree in Instructional Design, Education, Learning & Development, or related field.
  • 7+ years of experience in instructional design, training, or related roles.
  • Advanced proficiency with enterprise authoring and media tools.
  • Strong learning consultation and stakeholder management skills.
  Minimum Experience or Skills Required
  • Proven and demonstrable working experience in designing, delivering and measuring adult learning modules built to achieve specific learning objectives.
  • Experience managing the implementation of complex projects (though need not possess formal project management credentials, e.g. PMP certification)
  • Proficiency in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel.
  • Working knowledge of Skillport, and/or other Learning Management Systems.
  • Proficiency in virtual learning delivery platforms, such as Zoom.
  • Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.
  • Exceptional communication skills - both written ad oral
  • Ability to prioritize work, handle multiple projects simultaneously with a high level of accuracy, and attention to detail and organization
  • Excellent analytical and problem-solving skills.
  • Excellent time management skills.
  • Flexible and adaptable in a fast paced, changing environment.
  • Experience with transportation industry is a plus.
  • Coaching certification a plus.
  Physical Requirements and Working Conditions
  • Must be willing to travel up to 25%

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request