Driver
The RealReal
TRR Driver
Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities through our transportation team, the inbound team processes, authenticates, and photographs each item in preparation for listing to our website. As a Driver, you will exhibit your customer service and professionalism as you interact with our clientele handling consigned products and transporting them back to our Authentication Centers. As a TRR Driver, you are responsible for moving product safely while conducting safety driving protocols and maintaining all vehicle inspection/repairs. If you are a self-motivated individual who thrives in a customer service oriented environment, and is comfortable in working in both an individual and team environment, this could be the perfect match!
What You Get To Do Everyday
Opportunity to drive routes including store operations or curbside pick up
Handle packing and shipping of product to auth centers
Operate and maintain company vehicles safely and efficiently while managing all vehicle maintenance and servicing protocols such as oil changes, tires changes, etc.
Maintain constant communication with management and dispatcher, keeping track of product pickups and drop-offs as necessary
Identify any problems that occur during the route and escalate as appropriate
Communicate in a friendly professional manner with clients and co-workers
Handle all physical requirements for loading, transporting and driving without assistance
Execute accurate and timely handling of pickups and drop offs
Follow all company inventory control procedures while preparing accurate paperwork and records
Assist with store operations as needed
What You Bring To The Role
Minimum Requirements:
Must be at least 21 years old with a valid driver's license and a good driving record
At least 1 year of route transportation experience is required
Ability to grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations
Must be able to lift at least 70 lbs and to walk, stand and sit for extended periods of time
Must able to pass a pre-employment substance abuse screening and background and MVC background check
Demonstrate safe and efficient driving skills
Attention to detail and accuracy in paperwork
Strong customer service and verbal communication skills
Commitment to adhere and enforce all safety and security procedures
Safely load and unload from the shuttle
Must be punctual and available to work overtime as needed
Preferred Requirements:
Proficiency with Mac OS and Google Suite
Compensation, Benefits, + Perks
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid parental leave
9 Paid Company Holidays
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
State of the art, climate-controlled warehouse facility
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
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