Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Specialist

Pyramid Corporation

Customer Service Specialist

Immediate need for a talented Customer Service Specialist with experience in the Banking Industry. This is a 12+ Months contract opportunity with long-term potential and is located in St. Paul, MN.

Key Responsibilities:

  • Maintain excellent written and verbal communication with the customer to obtain all the necessary information to complete daily tasks.
  • Researches various document related questions for Document Custody Services clients to ensure the quality of the collateral review and compliance with custodial agreements.
  • Lead assigned projects, identify potential issues, problem solve, and know when to escalate
  • Reviews mortgage documents, e.g. mortgage notes, endorsements and riders, deed of trust, title policies, loan assignments, etc., for accuracy and noting exceptions on SOR.
  • Data entry, generate reports, and deliver to customer.
  • Labeling files, organizing carts, sorting/filing documents, and completing inventories
  • Operating internal programs for research and activity movements of files and/or documents
  • Communicate with various levels of staff in all areas of the office to promote collaboration
  • Meet deadlines and daily production requirements.

Key Requirements and Technology Experience:

  • College degree or equivalent work experience in financial industry.
  • Ability to push, pull, and/or lift 20-30lbs, sitting for long periods (75-100% of working day), able to bend or squat, and willingness to climb step ladders up to 10 feet high.
  • Solid and proven customer service skills, including written and verbal (phone or in-person)
  • Strong attention to detail, ability to meet deadlines, adapt to new processes, take direction, work independently but work with leadership and peers.
  • Capacity to complete repetitive tasks daily and meet production goals, including deadlines
  • Intermediate to Advanced knowledge of Microsoft applications, including Outlook and Excel (vLookups, Pivot Tables, Charts, etc.).
  • Familiarity with mortgage documents preferred, familiarity with SOR: emBTRUST a benefit
  • Well-developed ability to identify and resolve/escalate problems.
  • Work independently and able to work with team to meet goals and deadlines.
  • Strong time management, organization, and problem-solving skills.

Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Saint Paul, MN vacancy
  • $750 per month

     ...quality, and a passion for delivering an exceptional customer experience. Job Purpose The Order Tracking Specialist is responsible for managing customer orders from...  ...guidance, proactive communication, and WOW-level service through ICE. This role requires working onsite at... 
    Suggested
    Weekly pay
    Work at office
    Flexible hours

    Crystal D

    Saint Paul, MN
    3 days ago
  •  ...Customer Service Specialist Horizon Commercial Pools is a steadily growing company specializing in all things relating to commercial swimming pools. Our company services many market segments, including water parks, hotels, schools, municipalities, multi-housing, and... 
    Suggested
    Work at office

    Horizon Commercial Pools

    Saint Paul, MN
    3 days ago
  •  ...Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every... 
    Suggested
    Hourly pay
    Remote work

    Forgefit

    Saint Paul, MN
    2 days ago
  • $19 - $22 per hour

     ...entirely online, you'll often be the first in-person interaction customers have with the company. Your role is key in delivering a...  ...finalize paperwork using an iPad Provide exceptional customer service and create a positive customer experience Accurately document customer... 
    Suggested
    Contract work
    Temporary work

    Minnesota Jobs

    Saint Paul, MN
    2 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Suggested
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Saint Paul, MN
    2 days ago
  •  ...Central Park Commons Dr 120, Central Park Commons, Eagan, MN 55121, United States of America [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers;... 
    Immediate start

    Marshalls

    Saint Paul, MN
    2 days ago
  •  ...shipment. Participate in ongoing team trainings. Maintain department service levels including turnaround time. Maintain payer portal...  ...relevant work experience 1+ years’ experience in a medical device, customer service, or call center type role. Preferred: Previous... 
    Work experience placement

    C4 Technical Services

    Saint Paul, MN
    17 hours ago
  • $12 - $18 per hour

     ...Customer Service Rep Customer Service Rep 2548 Highway 10 NE Mounds View, Minnesota, North Star Pizza Company, Inc. North Star Pizza is a 27 store franchise that is looking to expand and grow. This will allow for unlimited potential for growth within our company... 
    Hourly pay
    Immediate start
    Flexible hours

    Domino's Pizza LLC

    Saint Paul, MN
    2 days ago
  • $22 - $25 per hour

     ...team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an...  ...recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently... 
    Hourly pay
    Full time
    H1b
    Work at office

    Huntington Bancshares, Inc.

    Saint Paul, MN
    3 days ago
  • $24.18 - $32.21 per hour

     ...Executive Response Specialist At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions...  ...to provide clear and effective feedback to Service Advisors and recommend operational updates.... 
    Temporary work

    U.S. Bancorp

    Saint Paul, MN
    2 days ago
  • $20.6 - $23.98 per hour

     ...Summary: Extensive Administrative and Phone work involved in servicing the mortgage loans and providing direct member service to the...  .... ESSENTIAL RESPONSIBILITES & DUTIES: Handle general customer inquiries upon completion of new hire training Handle additional... 
    Hourly pay
    Full time
    Temporary work
    Shift work

    SERVION INC

    Saint Paul, MN
    5 days ago
  •  ...Job Description Job Description Allegro Home Delivery is seeking a highly motivated and detail-oriented Customer Service Specialist in the Saint Paul, MN market. As Customer Service Specialist, you play a critical role in the everyday success of the organization... 
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Allegro Home Delivery

    Saint Paul, MN
    5 days ago
  • $20.78 - $23.37 per hour

    Connexus Energy is looking for a Customer Service Specialist to serve our members as the first point of contact, providing them with exceptional service to ensure the best member experience possible. This role is responsible for answering member phone calls, analyzing data... 
    Hourly pay
    Temporary work
    Flexible hours

    Connexus® Energy

    Saint Paul, MN
    2 days ago
  • $12.5 - $19.5 per hour

     ...difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our... 
    Hourly pay
    Minimum wage

    Public Lands

    Saint Paul, MN
    4 days ago
  • $18.35 - $21.57 per hour

     ...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate...  ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'... 
    Hourly pay
    Minimum wage
    Work at office
    Local area
    Shift work

    FedEx Office and Print Services

    Saint Paul, MN
    5 days ago
  • $19.85 per hour

     ...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer... 
    Full time
    Contract work
    For contractors
    Local area
    Flexible hours

    Sherwin-Williams

    Saint Paul, MN
    2 hours ago
  • $14 per hour

     ...role, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid,...  ....Come grow with us! Warm leads that reached out to us for our services Branded comfortable clothing A stable and consistent working... 
    Hourly pay
    Full time
    Work at office
    Immediate start

    Molly Maid

    Saint Paul, MN
    2 days ago
  • $17 - $20 per hour

     ...Media Transfer Technician And Customer Service Specialist Are you passionate about home movies and family history? Do you enjoy experiencing family history through the lens of home videos? Are you the person everyone in your family turns to with a video or media question... 
    Hourly pay
    Ongoing contract
    Full time
    Monday to Friday
    Flexible hours
    Shift work

    Astound Video Duplication and Transfer

    Saint Paul, MN
    4 days ago
  • $18 per hour

     ...Customer Service Representative LoanMax Title Loans 1409 Coulee Rd Hudson, WI 54016 Pay Range: $18 per hour Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed. Schedule... 
    Hourly pay
    Full time
    Temporary work
    Monday to Friday

    LoanMax Title Loans

    Saint Paul, MN
    21 days ago
  • $30k

     ...homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We are hiring a Customer Advisor to join our Minnesota team. This in‑office role supports agencies with accounts up to $30K ARR and up to a 150‑member census... 
    Full time
    Work at office
    Local area
    Night shift

    Change.org, PBC

    Saint Paul, MN
    1 day ago
  •  ...Customer Service Representative Primary duties include support responsibilities for the customer counter such as: greeting customers, inspecting shipments and shipping documents, and other general support responsibilities. Hours: 7:30am to 11:30am. Education: Additional... 

    Trice Healthcare

    Saint Paul, MN
    3 days ago
  • $16.16 - $20.66 per hour

     ...Client Service Coordinator This posting will remain open for a minimum of two weeks from the posting date. A career at Banfield means...  ...to remain free. Hiring Qualifications Competencies Leadership: Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening... 
    Hourly pay
    Local area
    Shift work
    Afternoon shift

    Banfield

    Saint Paul, MN
    4 days ago
  • $17 - $27.5 per hour

     ...Client Service Representative Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets...  ...Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their... 
    Currently hiring

    Old National Bank

    Saint Paul, MN
    1 day ago
  •  ...Human Resources Specialist Job Overview: As a Human Resources Specialist, you will be the cornerstone of our admin department, contributing...  ..., and Amazon. Similar Career Fields Include: Administrative Services Manager, Human Resource Manager, Labor Relations Specialist.... 
    Full time
    Contract work
    Part time
    Immediate start
    Relocation package
    Flexible hours

    United States Army

    Mendota, MN
    4 days ago
  • $17.79 - $21.64 per hour

     ...35927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals...  ...contact center team. If you are passionate about customer service and want to help people, we want to talk to you. You will work... 
    Hourly pay
    Full time
    Temporary work
    Apprenticeship
    Work at office
    Local area
    Remote work
    Work from home
    Home office
    Visa sponsorship
    Shift work

    Zurich NA

    Saint Paul, MN
    3 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Saint Paul, MN
    3 days ago
  • $21 - $24 per hour

     ...Customer Service Representative/Route Service Representative - Trusted Journey St. Paul, MN Monday to Friday - 8am to 4pm Full-Time (40 hours + overtime as needed) Pay Range: $21.00-$24.00/hr (based on skills and experience) Before You... 
    Hourly pay
    Full time
    Monday to Friday
    Weekend work
    Early shift

    GATEWAY SERVICES, INC.

    Saint Paul, MN
    3 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Saint Paul, MN
    2 days ago
  • $15 - $17.5 per hour

     ...Job Title Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides...  ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Minnesota Jobs

    Saint Paul, MN
    2 days ago
  • $20 - $23 per hour

     ...a people-oriented professional who thrives on connecting with customers, solving problems, and creating positive experiences? We're looking...  ...their needs Educate prospects on our products and services, and assess if we're the right fit Maintain consistent follow... 
    Hourly pay
    Shift work
    Weekend work
    Afternoon shift

    Infinity by Marvin

    Saint Paul, MN
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!