Engineering Technician

Job Title: Engineering Technician Job Description The Engineering Technician provides hands-on technical support for manufacturing production lines and serves as an advanced escalation resource for complex equipment issues. This role diagnoses and resolves mechanical, electrical, pneumatic, and automation-related problems, conducts preventive maintenance and training, and collaborates with equipment manufacturers when specialized support or modifications are required. The Engineering Technician supports process optimization by implementing equipment upgrades, assisting with new-machine installation and commissioning, and leading engineering projects or production-line modifications. The role ensures that all changes are properly applied, documented, communicated, and supported through stakeholder training, while maintaining detailed records of maintenance activities and equipment performance in a fast-paced manufacturing environment. Responsibilities Provide hands-on technical coverage for manufacturing production lines to ensure equipment readiness and uptime across all assigned shifts. Diagnose and resolve complex mechanical, electrical, pneumatic, and automation-related equipment issues in a timely and systematic manner. Serve as an advanced escalation resource for difficult production problems and support other technicians and maintenance personnel with troubleshooting. Conduct preventive maintenance activities and deliver training to operators and maintenance staff on proper equipment care and safe operating procedures. Partner with original equipment manufacturers (OEMs) and machine builders to obtain specialized technical support, implement equipment modifications, and resolve recurring issues. Support process optimization by implementing equipment upgrades and improvements that enhance reliability, efficiency, and product quality. Assist with installation, startup, and commissioning of new automated production equipment and production lines. Lead or support engineering projects and production-line modifications, ensuring that changes are implemented safely and effectively. Ensure that all equipment changes and modifications are properly documented, including updating maintenance records, technical drawings, and engineering documentation. Communicate equipment changes, new procedures, and best practices to operations, maintenance, and other stakeholders through clear written and verbal communication. Prepare detailed troubleshooting and repair reports that describe problems, root causes, corrective actions, and follow-up recommendations. Maintain accurate records of maintenance activities, equipment performance, and downtime events to support continuous-improvement efforts. Lead or participate in root-cause investigations to identify underlying issues rather than only replacing failed parts. Collaborate closely with operations teams to support continuous-improvement initiatives focused on production efficiency, reliability, and quality. Train operators and junior maintenance personnel on equipment operation, basic troubleshooting, and safe work practices. Ensure all work complies with applicable safety requirements and internal procedures while maintaining a clean and organized work area. Work a twelve-hour 2-2-3 rotating schedule on assigned day or night shifts and provide consistent technical support across multiple shifts. Essential Skills Associate degree, equivalent technical training, or a related credential in Engineering Technology, Industrial Maintenance, Mechatronics, or a comparable discipline. At least three years of experience as an Engineering Technician or Controls Technician. Manufacturing experience, with specific exposure to production environments. Strong mechanical troubleshooting skills for complex production equipment. Strong electrical troubleshooting skills, including working with industrial control systems. Strong pneumatic troubleshooting ability for high-speed production machinery. Ability to read and interpret technical drawings, schematics, equipment manuals, and engineering documentation. Hands-on experience performing PLC diagnostics to support automation troubleshooting. Hands-on experience performing HMI diagnostics to support operator interface and control issues. Experience commissioning or modifying automated production equipment. Experience communicating directly with machine builders or OEM technical-support teams to resolve equipment problems. Demonstrated experience leading root-cause investigations rather than only replacing failed parts. Experience training operators or junior maintenance personnel on equipment operation and maintenance. Experience in food-processing, packaging, filling, aerosol, dairy, beverage, or other high-speed consumer-goods manufacturing environments. Additional Skills & Qualifications Experience in reliability-focused maintenance and continuous-improvement initiatives. Strong documentation skills for recording maintenance activities, equipment performance, and downtime. Comfort working as a key escalation resource for complex production problems across multiple shifts. Ability to work collaboratively with cross-functional teams, including operations, engineering, and OEM partners Job Type & Location This is a Permanent position based out of Burlington, NC. Pay and Benefits The pay range for this position is $75000.00 - $80000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. % Bonus 96 Hours PTO Phone Reimbursement Workplace Type This is a fully onsite position in Burlington,NC. Application Deadline This position is anticipated to close on Sep 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Actalent