Customer Service Associate

Customer Care Associate

Location:

Irvine, CA

Pay:

$19.00 per hour

Schedule:

Full-Time About the Role

We are seeking a Customer Care Associate to provide excellent customer service and support to our clients. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast-paced office environment. Responsibilities

Answer incoming phone calls, emails, and customer inquiries Assist customers with questions, orders, and service requests Resolve customer concerns in a professional and timely manner Enter and update customer information in company systems Follow up with customers regarding open issues or requests Work closely with internal departments to ensure customer needs are met Maintain accurate records of customer interactions Provide a positive and professional experience with every customer interaction Qualifications

High school diploma or equivalent Previous customer service experience preferred Strong communication and interpersonal skills Basic computer skills, including Microsoft Office Strong attention to detail and organizational abilities Ability to multitask and work in a team environment Reliable, professional, and customer-focused What We Offer

Starting pay of $19.00 per hour Full-time, stable schedule Training and ongoing support Opportunities for growth and advancement Friendly and team-oriented work environment Ideal Candidate

The ideal candidate is dependable, positive, and enjoys helping others. If you are organized, professional, and committed to providing excellent customer service, we encourage you to apply.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.