Field Service Technician - Energy and Infrastructure Solutions (ET25170)

Field Services Technician Energy & Infrastructure Solutions

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

Role Accountabilities

• Commission solar PV inverters per project requirements
• Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
• Comply fully with all Company commissioning procedures and checklists
• Troubleshoot, correct and document all problems identified during commissioning or warranty support
• Update drawings and project documentation to "as installed" status
• Lead respective components of client Final Acceptance Test when assigned
• Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site
• Coordinate with vendors to resolve potential and identified issues based on testing
• Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime
• Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed
• Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management
• Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation
• Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements
• Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager
• Ensure proper safety equipment is available and in good working condition, as assigned

General Employee Accountabilities

• Bring full effort to bear on tasks assigned by manager
• Give manager best advice
• Give earliest notice when work cannot be delivered as specified
• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
• Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
• Comply with all Company policies, practices, and procedures and all regulations and laws
• Recommend viable improvements proactively
• Ensure effective utilization of business tools and processes