Dispatcher

Dispatcher

City of Ballwin - BALLWIN, MO 63011

Salary Range $55,140.80 Salary/year Position Type Full Time Education Level High School Category Government

Position Summary

Answers emergency and non-emergency telephone calls.

Dispatch information received via two-way radio.

Enters information into the Computer-Aided Dispatch (C.A.D.) system.

Monitors prisoner activity.

Principal Duties and Responsibilities

• Screens and forwards phone calls.
• Answers radio and maintains constant contact with Patrol Officers.
• Dispatches emergency vehicles.
• Gives general information and directions to the public.
• Makes and routes computer inquiries, entries, modifications, and cancelations.
• Makes notifications relevant to police tasks at hand.
• In emergency situations, exercises complete control of communications airways for the safety of all persons concerned.
• Provides severe weather warnings.
• Monitors prisoner welfare via video surveillance.
• Functions and carries out all orders regarding the rules and regulations of the Division of Communications.

Skills, Knowledge and Abilities

• Possess an understanding of police operations and procedures.
• Ability to deal courteously and calmly with the public during emergency situations.
• Possesses effective communication, handwriting, and computer skills.
• Possess the ability to learn basic knowledge of two-way radio operation and computer operations.
• Must successfully complete required training in all phases of dispatching job requirements.

Qualifications

Eligibility

Must be 18 years of age (minimum).

High school diploma required.