Dispatch, Outreach, and Office Coordinator
$20 - $25 per hourAir Conditioning Contractor
Service DispatcherThe Service Dispatcher, under the supervision of the Office Manager, plays a crucial role in supporting the administrative and operational aspects of the Service Department.About the RoleWe are seeking a highly organized and proactive Dispatch, Outreach, and Office Coordinator to join our team. This position is the central hub of daily operations—balancing technician scheduling, customer communication, lead tracking, and administrative support. The right candidate will thrive in a fast-paced environment, take initiative, and ensure that both our operations teams and customers experience seamless, professional support.Key ResponsibilitiesScheduling & DispatchingReceive and prioritize incoming service requests from customers.Schedule and dispatch HVAC technicians for service calls, installations, and maintenance jobs.Adjust routes and schedules in real time to maximize efficiency and handle emergencies, delays, or cancellations.Conduct daily follow-ups on outstanding leads and open service tickets.Customer Service & CommunicationAct as the main point of contact for customers, technicians, and management.Answer inbound calls and emails related to service requests, scheduling, and pricing.Provide courteous, accurate, and timely responses to customer inquiries, including warranties and follow-ups.Document and address customer concerns, ensuring prompt resolution and satisfaction.Maintain customer records, service histories, and warranties in company software (Sera).Monitoring & SupportTrack technician progress throughout the day and provide operational support as issues arise.Monitor job completion and confirm customer satisfaction (including "Happy Calls" post-service).Report recurring service issues and inefficiencies to management.Ensure technicians have proper tools, materials, and information before jobs.Lead Tracking & OutreachMonitor and track new leads from platforms such as Angi, Yelp, Bullseye Pro, Google Local Services, and others.Provide reporting on lead sources, conversion rates, and outreach effectiveness.Support marketing efforts by coordinating follow-ups on incoming leads.Office Coordination & Administrative SupportIntake and process customer calls, creating/updating job records in Sera.Manage workflow between service and install teams, ensuring jobs move smoothly from sales through completion.Handle permits, inspections, warranties, and parts orders.Maintain compliance with company policies, warranties, and safety requirements.Prepare detailed reports for management, including service performance, audits, and quality assurance.Qualifications2+ years of experience in dispatching, scheduling, office coordination, or related administrative roles (HVAC/Service industry experience preferred).Strong multitasking and organizational skills with the ability to adjust priorities quickly.Excellent communication skills—both written and verbal.Proficiency with scheduling/dispatch software (experience with Sera a plus).Problem-solving mindset with the ability to remain calm under pressure.Comfortable with customer-facing interactions and conflict resolution.Why Join Us?Be part of a growing and respected HVAC/Electrical/Solar company.Work in a dynamic role where no two days are the same.Competitive pay and benefits package.Opportunity to directly impact customer experience and operational efficiency.THIS IS NOT A REMOTE POSITIONHow to Apply: Submit your resume and cover letter to Compensation: $20.00 - $25.00 per hour
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Fremont Economic Development Corporation
Denver, CO3 days ago $35 - $38 per hour
...We are seeking an exceptional Front Desk Coordinator / Assistant Manager to join our dynamic,... ...lasting relationships. The Front Office Coordinator / Assistant Manager is the face... ..., confirm visits, and conduct follow-up outreach Follow up consistently with new patient...OutreachHourly payFull timePart timeFlexible hoursShift workAOB Med Spa
Greenwood Village, CO5 days ago- ...of administrative tasks. Manage all office administration functions. Includes reception... ...communicating changes as needed. Coordinate security/medical/weather related responses... ...support programs, and community outreach initiatives to build a more diverse, equitable...OutreachTemporary workWork at officeLocal areaFlexible hours
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Strategic Employment Partners (SEP)
Denver, CO4 days ago $45k - $55k
Job Description The Office & Administrative Coordinator will serve as a welcoming face of the company, answer and direct incoming calls, and provide administrative and operational support across multiple departments. This is an excellent opportunity for a highly organized...Work at officeLocal areaShift workDay shiftAfternoon shift- ...Caliber Collision in Highlands Ranch, Colorado is hiring an Office Administrator to perform front-office duties and payroll/HR administration for center associates. You will help provide tools and information, maintain AP/AR and cash handling procedures, and ensure a...Work at office
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Littleton, CO5 days ago $25 - $30 per hour
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Urology America
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Denver, CO26 days ago- ...hire a detail-oriented Administrative Support Specialist to assist a client's operations with CRM data hygiene, customer follow-up outreach, and outbound email communications. This role requires strong organizational skills, consistency, and excellent written and verbal...OutreachShift work
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Strategic Employment Partners (SEP)
Denver, CO20 days ago $17 - $20 per hour
...rank among the top agricultural service companies in volume and sales of agricultural products and services. About The Job The Office Coordinator performs general administrative functions for the location. What Your Day Will Look Like Performs departmental typing,...Temporary workWork at office$24 - $28 per hour
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...drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We are seeking an Office Coordinator to manage the day-to-day operations of our Commerce City, Colorado office and play a vital role in facilitating care delivery...Full timeWork at officeLocal areaMonday to FridayShift work$25 - $26 per hour
Bilingual Office Coordinator Department: Administration Employment Type: Full Time Location: IGE Englewood Description About IGE IGE - InterGlobal Exhibits is an experiential marketing company specializing in the design and production of custom trade show exhibits,...Full timeWork at office- ...needs. Position Summary Perform a diverse array of financial and office responsibilities. Essential Duties and Responsibilities... ...Operations, Finance Manager, VP of Community Engagement, Intake Coordinator, other office and administrative staff. External: Outside telephone...Contract workWork at officeLocal area
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$22 - $28 per hour
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...Office Coordinator Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform. In the AI economy, demand for data is exploding. Manual data engineering can't keep up. Maia fixes that by combining 15 years of data...Hourly payPart timeWork at officeFlexible hoursWeekday work$24 - $28 per hour
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$45k
...the people and their communities in which we arelocated. The Office Manager, effectively and efficiently,assistswith the full operations... ...as Office Manager: Assist Branch Manager with dispatching duties in the morning Manage credit and collections Produce...Bi-weekly payTemporary workWork at officeMonday to FridayWeekend workDay shift- IGE - InterGlobal Exhibits is seeking a highly organized Office Coordinator to join our Englewood, CO team in a 100% on-site role. The position supports leadership, accounting, and internal staff, handling administrative, clerical, and operational tasks with discretion...Work at office
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