Senior BMC Helix Developer (Hybrid)

job summary:
We are seeking a high-level, hands-on Custom Software Engineer to join our Communications, Media & Technology (CM&T) team. This role is focused on driving an enterprise-level migration of vital IT Service Management applications over to the modern cloud-based Innovation Studio platform. You will provide critical technical direction while ensuring our live applications transfer smoothly without loss of day-to-day utility.

 
location: Atlanta, Georgia
job type: Contract
salary: $62.99 - 72.99 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

• Design, build, customize, and maintain core ITSM modules (Incident, Change, Problem, and Service Request) using the BMC Helix platform.
• Author complex workflows, approvals, notifications, and escalations using Developer Studio, Innovation Studio, and Digital Workplace.
• Engineer integrations with external enterprise applications like JIRA using REST/SOAP APIs and data pipelines.
• Oversee data modeling within the CMDB and build rich, data-driven operational KPIs using Helix Dashboards.

qualifications:
10+ years of deep, hands-on application development experience utilizing BMC Helix ITSM, Innovation Suite, or BMC Remedy.

Proven background executing end-to-end platform migrations to modern, cloud-based configurations.

Extensive experience writing custom workflows (Active Links, Filters, Escalations) and managing REST/SOAP API integrations.

Must be local to Atlanta, GA and available to work on a hybrid model (2-4 days a week in office).

PREFERRED QUALIFICATIONS

Prior experience working within the Communications, Media, or Technology (CMT) space.

Deep knowledge of ITIL service management frameworks and compliance data structures.

Strong troubleshooting proficiency paired with technical leadership capabilities.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.