Remote Remote Sales Representative (Call Center)

CannaMD - National Premier Medical Marijuana Clinic

At CannaMD , we are passionate about empowering patients to improve their quality of life through the evidence-based application of medical cannabis. As one of the leading medical marijuana clinics, our mission is rooted in compassionate care, education, and exceptional customer service .

We are seeking motivated, empathetic, and goal-driven individuals to join our team as Patient Liaisons (Sales Representatives) . This is a remote, performance-based sales role that plays a vital part in our patients’ journey to wellness.

Position Overview

• Starting Pay: $16/hr
• Weekend Differential: +$1/hr on Saturday or Sunday
• Monthly Bonus Potential: Up to $3,300 for top sales performers + other incentives

Work Schedule

• Required Weekend Shift: Either Saturday 9:00 AM – 6:00 PM or Sunday , 9:00 AM – 4:00 PM
• Weekday Shifts: 10:00 AM – 6:00 PM (Subject to change)
• Location: Remote (Florida residents only)

What You’ll Do This section outlines what the role entails on a daily basis. Examples include:

• Make outbound and handle inbound calls to assist and schedule patients
• Promote CannaMD services through personalized sales pitches
• Process payments and update patient records in CRM/EMR systems
• Educate patients on Florida’s medical marijuana process
• Respond to emails and internal chats promptly
• Achieve daily and monthly performance quotas
• Collaborate with team members via Zoom and internal communication tools

This is a competitive sales role that requires consistent achievement of both daily and monthly performance quotas.

Requirements

What You’ll Bring This section describes the ideal candidate’s strengths and requirements. Examples include:

Hard Skills

• Ability to multitask across multiple programs and browser tabs
• Proficiency with Google Suite and Zoom
• Experience using CRM/EMR platforms (preferred)
• Strong ability to overcome sales objections and effectively build value
• Strong typing and data entry accuracy
• Ability to work with limited supervision

Soft Skills

• Excellent communication and phone etiquette
• Empathetic and patient-centered mindset
• Critical thinking and problem-solving skills
• Ability to work independently and stay motivated in a remote setting
• Reliable, goal-oriented, and driven by performance metrics

Position Requirements

• Must reside in Florida
• Must have a quiet, private home workspace
• Minimum 100 Mbps download / 10 Mbps upload internet connection
• Computer with at least 8GB of RAM , webcam, and reliable headset
• Prior sales experience preferred
• Must be comfortable with phone-heavy work and a performance-driven environment

Training & Benefits

• ~60–80 hours of paid training , including experience-based learning and industry certifications
• Full-time benefits (for qualifying team members):
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• HIPAA Certification
• Free medical marijuana evaluation (if eligible under Florida law)

Why CannaMD?

At CannaMD, we don’t just schedule appointments, we provide life-changing access to compassionate care. Our team members are the first touchpoint in the patient journey and play a critical role in educating and supporting Floridians who may be exploring medical cannabis for the first time.

We’re not your average call center—we’re a mission-driven, patient-focused organization where your performance directly contributes to patient outcomes .

Ready to Join the Team?

If you're passionate about healthcare, sales, and helping others, we encourage you to apply today!

Learn more:

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote

Salary Description

$16/hour