Maintenance Supervisor

Job Title: Maintenance Supervisor Salary: $30 to $31 per hour. 20% housing discount available. Schedule: Monday-Friday Benefits Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program. Job Responsibilities Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met. Review and track progress of service requests and identify chronic maintenance issues. Respond to maintenance related issues in a timely manner as outlined in company policy while maintaining a professional demeanor. Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines. Conduct general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Perform proactive preventative maintenance, including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator, and more. Ensure work order systems accuracy by verifying all orders are completed in a timely manner to company standards and resident satisfaction. Daily inspection of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement. Oversee and assist with management of property emergencies such as snow and other inclement weather, fires, and floods. Promptly communicate with the property manager concerning all maintenance issues. Observe and promote safety and risk management in accordance with local, federal, state, and company regulations. Help monitor response times for emergency on‑call/after‑hours maintenance assignments and address issues as needed; participate in on‑call rotation if required. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interacting courteously and professionally with current and potential residents. Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns. Act as a mentor to the maintenance team. Maintain a professional demeanor and appearance at all times, promoting the same to the entire team. Administer the company risk management program. Complete special projects as assigned by the maintenance supervisor and/or property manager. Solicit suppliers and contractors when work is necessary and monitor compliance according to company policy. Work with the property manager to ensure the team and property are compliant with company, ownership, state, and federal policies and standards. Walk the property weekly with property leadership to collaborate on challenges and operations. Ensure maintenance costs remain within the allotted property budget and provide input on expenses for future budgets. Other duties as assigned by property leadership. Education and Experience High school diploma or equivalent is required. At least three years of experience in the property management industry or a directly related field. Possess general maintenance and carpentry skills. Skills and Requirements Must maintain a valid driver’s license, clean driving record and current auto insurance. Ability to read, write and understand English. Ability to use general office equipment (telephone, fax machine, printer, copier, and key tracker system). Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time‑management skills. Ability to multi‑task. Basic mathematical skills. Ability to cope with and defuse situations involving angry or difficult people. Ability to maintain confidentiality. Must maintain a professional appearance and comply with the prescribed uniform policy. Must comply with all safety requirements. Required to complete and pass the Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. #J-18808-Ljbffr Avenue5 Residential