Patient Services Representative
Harmonia Collaborative Care
Patient Services Representative – Full-Time
Location: Derby, New York
Are you looking for meaningful work, a supportive team, and a workplace that truly values work-life balance?
At Harmonia Collaborative Care, we believe in “life. with. balance.” We are looking for a friendly, dependable, and organized Client Services Representative to join our team in Derby.
As one of the first people our clients interact with, you will play an important role in creating a welcoming, positive experience while helping our busy office run smoothly.
What We Offer
We believe that taking care of our employees is just as important as taking care of our community. Our full-time benefits include:
Generous paid time off (PTO)
13 paid holidays
Medical and dental insurance
Vision insurance
Retirement plan
Life insurance and additional benefits
A supportive, welcoming team environment
A workplace that encourages a healthy work-life balance
Meaningful work that makes a difference in our community
What You'll Do
Welcome clients and assist with check-in
Answer incoming calls and respond to inquiries
Schedule, confirm, and coordinate appointments
Verify insurance and client information
Collect co-payments and process payments
Assist with medical records and administrative tasks
Maintain office supplies and support daily operations
Work closely with clinical and administrative staff
Maintain client confidentiality and professionalism
What We're Looking For
High school diploma or equivalent
Previous medical or behavioral health office experience preferred
Familiarity with medical terminology is a plus
Strong computer, data-entry, and organizational skills
Excellent communication and customer service skills
Ability to multitask and prioritize in a busy office
Dependable, professional, and detail-oriented approach
A genuine desire to help others and create a positive client experience
Why Harmonia?
At Harmonia Collaborative Care, you are more than just a member of the front-office team. You are an important part of helping individuals and families feel welcomed, supported, and cared for.
If you enjoy working with people, appreciate a team-oriented environment, and want a career that offers both purpose and balance, we would love to hear from you.
Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.
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