Head of Customer Experience & Field Operations
Tutorintelligence
Tutor Intelligence, based in Watertown, Massachusetts, is seeking a leader to manage the customer journey from initial deployments to ongoing partnerships. This role emphasizes technical credibility and operational excellence as you guide a team of Forward Deployed Engineers. The successful candidate will build processes that enhance customer retention and mobilize teams effectively during critical situations. You will collaborate closely with engineering to ensure lessons learned directly influence product improvements. #J-18808-Ljbffr Tutorintelligence
- ...looking for a leader to own the entire customer journey — from the moment a system goes... ...response is run by a small number of people operating largely by instinct and heroics. It... ...a site needs deep help, and ensure the field’s hardest‑won lessons get harvested back...OperationsField
$125k - $180k
...Intelligence, based in Watertown, MA, seeks a leader to oversee the customer journey and ensure the retention of deployed customers. This... ...Deployed Engineers and implementing systems to enhance operational excellence. As a leader, you'll be expected to develop the team...OperationsField- ...: Head of Digital Customer Experience - Shaping the Future of Engagement at Ipsen At Ipsen , we are a... ...Additionally, the role includes overseeing operations and compliance, driving data-driven... ..., Digital Marketing, or a related field Advanced degree (MBA or Master's)...OperationsFieldFull timeFor contractorsLocal area
- ...Customer Success Manager You're a seasoned Customer Success Manager who knows how... ...Qualifications ~4+ years of Customer Success experience, with a proven track record managing a... ...Familiarity with infrastructure, field operations, or GIS-adjacent technology What...OperationsFieldLocal areaImmediate startFlexible hours
- ...Technical Customer Success Lead You will be a technical spearhead... ...into successful robot operations. As an early hire in this function... ...customer needs Translate field insights into product requests... ...environments ~ Previous field experience: Background as Field...OperationsFieldContract workRemote workWork from homeFlexible hours
- Tutor in Watertown, MA is seeking a Customer Success Leader to oversee the entire customer journey. This role... .... You will lead a team of engineers and establish operational procedures to enhance the customer experience. We are looking for a candidate with technical credibility...OperationsField
- ...Planetary Sciences. The role involves supporting laboratory operations, conducting experiments, and analyzing environmental samples. Responsibilities... ...waste disposal. This position may also require occasional field trips for environmental sampling, emphasizing hands-on...OperationsField
$25 - $31 per hour
...notices to communicate with customers about potential electric service... ...responsibility for safe operation of a company vehicle, equipment... ...Mechanically inclined and has experience with a variety of tools This... ...customer call center operations, field service work, storm support...OperationsFieldHourly payFull timeTrial period- ...tasks — one day you might be installing an operating system, the next you're drilling through... ...your territory Preferred Skills & Experience PC and printer troubleshooting experience... ...Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required...OperationsFieldHourly payFor contractorsImmediate startFlexible hours
- ...candidate will have mechanical experience on cars, trucks or forklifts.... ...a service van to go to our customer locations in order to fix their... ...Responsibilities Mobile field repairs Efficient equipment... ...to contribute to effective operation of the service & repair department...OperationsFieldWork at officeLocal area
$80k - $160k
Tutor Intelligence in Watertown is seeking a customer-oriented engineer to manage customer sites running Tutor robots. The role requires... ...of technical skills and relationship management, ensuring operational and technical success at each site. You'll automate processes,...OperationsField$216k - $267k
Citizens Bank is looking for a Director of Customer Experience in Boston. The successful candidate will create and maintain a clear articulation... ...10 years of experience in customer experience or related fields, the candidate should have strong leadership skills and...Field- ...responsibilities as delegated by the Clinical Operations Lead. This position will report... ...demonstrable clinical operations experience and proven expertise in customer service. Main Accountabilities:... ...degree in a health related field with clinical research experience...OperationsFieldWork at officeLocal areaRemote work
- ...diagnosing, repairing, and maintaining our customers pool and spa systems. This is... ...side of pool systems, and can operate independently in the field. What You’ll Do Service & Repairs... ...vehicle What We’re Looking For Experience ~2+ years of pool service,...OperationsField
$55k - $60k
...looking for a team-oriented individual to join our Customer Service in-house operations. Reporting to the Director of Customer... ...Supply Chain, Operations, Logistics, or related field preferred. 2–5 years of experience in order management, customer operations, logistics...OperationsField- ...in production. You will be the primary technical partner for operations, engineering, and maintenance teams, driving operational and technical... ...maintenance squads. The role blends robotics, operations, and customer partnership. You will diagnose issues across software,...OperationsField
- ...Senior Accountant level) to oversee day-to-day accounting operations within a collaborative, family-office-style... ...Bachelor's degree in Accounting, Finance, or related field 5+ years of accounting experience, preferably in a small to mid-sized business environment...OperationsFieldWork at office
- PANHANDLE OILFIELD SERVICES INC is seeking a Field Communications Specialist to support oil and gas operations by managing communication systems crucial for performance... ...technical background with 3-5 years of relevant experience and excellent communication skills. This...OperationsField
- ...Note - Travel Experience Required JOB SUMMARY The Registered Nurse – Operating Room provides specialized perioperative care to patients before, during, and after... ...anesthesiologists during operations Maintain sterile field and enforce infection control protocols...OperationsField
- ...and advancing efficient financial operations in support of the company's... ...business administration, or a related field, with a minimum of ten years' experience in financial management. The ideal... ...standards of professionalism and customer service. Hiring Manager...OperationsField
$46 per hour
...Oversees the nursing staff and overall clinical operations of an inpatient rehabilitation hospital system Oversees... .... Bachelor's Degree in Nursing or related field preferred. Two years of recent experience in an inpatient hospital setting (within the last five...OperationsFieldHourly payFull timePart timeInterim roleNight shift$110k - $120k
...of the Accounts Payable Manager Oversee full-cycle AP operations across multiple entities Lead, mentor, and develop a... ...Bachelor’s degree in Accounting, Finance, or related field 5+ years of progressive AP experience, including leadership Proven success as an Accounts Payable...OperationsFieldWork at office- ...Job Description Job Description The IT Service Operations team provides world-class technical assistance and support for... ...Qualifications: ~ Bachelor’s degree in an IT-related field or equivalent experience. ~3+ years of proven experience in a technical support...OperationsFieldFull time
$30 - $35 per hour
...us as a Clinical Coordinator in a dual-role capacity — both in the field and in the office. You will be playing a central role in referral intake, care coordination, and office and business operations with the opportunity to provide patient care services in the field as...OperationsFieldWork at officeFlexible hours- ...Technician in Cambridge, MA, responsible for the maintenance and operation of solar energy facilities. The role includes routine... ...School Diploma or equivalent, with at least one year of technical experience or education. This position requires outdoor work in varying weather...OperationsField
- ...Field Director Cambridge, Massachusetts, United States Tim Flaherty for City Council Job Openings Field Director Job Description... ...Director to lead its voter outreach and grassroots organizing operation. This role is ideal for a highly motivated, strategic thinker...OperationsField
- ...Overview SENIOR DIRECTOR OF BUSINESS OPERATIONS , The Massachusetts Green High Performance Computing Center... ...REQUIRED : Bachelor’s degree in a relevant field; a minimum of eight years of finance and administration experience; be fluent with financial management systems;...OperationsField
- ...submission. Coordinate with project managers and field staff to ensure estimates reflect actual... ...and pricing trends. Requirements 2+ years of experience in mechanical estimating, project management, or field operations. Strong understanding of HVAC and plumbing systems...OperationsField
$60k - $82.5k
...seeking a detail-oriented and intellectually curious IT Business Operations Coordinator to support purchasing activities and vendor... ...The ideal candidate should have a Bachelor's degree in a related field, strong organizational skills, and effective communication abilities...OperationsField$65k - $93.5k
...Research Associate I for laboratory and experimental support in Technical Operations. Candidates should possess a Bachelor's degree in Biology or a related field and have up to 3 years of lab experience. The role includes preparing media, supporting laboratory organization...OperationsField
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