Sales Associate with Freight Unloading Responsibility

Sales Associate

Sales Associates at Hey Everything are expected to represent the company positively by delivering an exceptional customer experience that reflects our core values. The primary responsibilities include assisting customers and maintaining a clean, well-organized sales floor. This position has a special emphasis on freight handling and includes unloading shipments using a skid steer or forklift.

Responsibilities

• Provide excellent customer service in person and over the phone by assisting with questions, locating merchandise, and processing special orders.
• Maintain a clean and welcoming store environment, including daily housekeeping tasks.
• Inform customers about upcoming promotions and new products.
• Assist customers with loading products into their vehicles when needed.
• Stock and merchandise products according to planograms and maintain accurate signage.
• Restock shelves and pallet displays as needed.
• Help conduct regular inventory counts.
• Face and front product throughout the store at the start and end of each shift, and as needed during the day.
• Support store staff with various operational tasks as required.
• Remain vigilant and responsive to potential theft, following store policy.
• Attend all scheduled staff meetings.
• Adhere to all store policies and safety procedures.
• Be trained and able to cut keys and mix paint.
• Operate a forklift or skid steer to unload shipments from semis.
• Load full pallets of product for customer pickup.
• Maintain flexibility in scheduling to accommodate variable freight delivery times.
• Promptly restock outdoor pallet displays as needed.
• Help maintain and perform minor upkeep on equipment used for freight and loading.

Qualifications

• Strong customer service skills and a professional, team-oriented attitude.
• General product knowledge with a willingness to learn and grow.
• Self-motivated and organized with the ability to solve problems independently.
• Basic sales knowledge and understanding of customer engagement.
• Familiarity with point-of-sale systems and Microsoft Word.
• Strong math, reading, writing, and communication skills.
• Ability to lift up to 80 lbs.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Ability to remain on your feet for extended periods.
• At least 18 years of age.

Goals

• Increase store sales by closing transactions confidently and promoting the loyalty program.
• Continuously expand product knowledge across all departments.
• Develop into a versatile employee who can assist in multiple areas.
• Take personal interest in the products we sell and offer suggestions for new items or merchandising improvements.
• Grow into a leadership or mentorship role by helping train new employees and sharing product and retail knowledge.

Compensation: $16.10 per hour