Dispatcher

Position Type: Full-Time & Part-Time
Shifts Available :

• 2nd shift 1pm-9pm Sunday required, flexible off days
• 3rd Shift 9pm-5am Friday and Saturday required, flexible off days

Location:
6970 S. 6th St.
Oak Creek, WI 53154

Position Overview
GORiteway Transportation Group is seeking dependable and organized Dispatchers to join our growing team. This position plays a vital role in ensuring safe, on-time, and consistent transportation service for our customers.
Dispatchers are responsible for overseeing dispatch functions across multiple business units and vehicle types while serving as a liaison between customers, sales teams, and drivers. We are currently hiring for both full-time and part-time opportunities on 1st and 2nd shift schedules.
When you join GORiteway Transportation Group, you become part of a family-owned company that has put people first for more than 65 years and continues to lead the transportation industry through a commitment to safety, integrity, and teamwork.

Compensation & Financial Benefits

• Competitive Pay Rates
• Weekly Pay
• Annual Wage Increase Opportunities
• 401(k) Matching Program
• Complimentary Access to an Investment Advisor
• Employee Referral Bonus Program

Health & Wellness Benefits

• Medical, Dental & Vision Insurance
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Company-Paid Group Life Insurance
• Company-Paid Short-Term Disability
• Company-Paid Long-Term Disability
• Voluntary Life Insurance Options
• Employee Assistance Program (EAP)
• Work-Life Balance & Career Growth

Paid Training

• 9 Paid Holidays
• Paid Time Off Based on Tenure
• Flexible Scheduling Options
• Cross-Training Opportunities
• Career Advancement & Growth Opportunities

Responsibilities

• Oversee dispatch functions for multiple business units and vehicle types
• Coordinate routes, schedules, and trip updates with drivers
• Serve as a liaison between customers, sales staff, and drivers
• Confirm routing details and pickup/drop-off times
• Process schedule changes and trip updates efficiently
• Ensure compliance with Federal and State DOT requirements
• Organize paperwork, records, and filing systems
• Utilize dispatch software and operational systems effectively
• Support safe, reliable, and timely transportation services

Qualifications

• Ability to work effectively with diverse groups and within a team environment
• Strong written and verbal communication skills preferred
• Excellent organizational and multitasking abilities
• Strong computer skills and ability to learn new software systems
• Previous dispatching and/or customer service experience preferred
• Must successfully pass a company-sponsored pre-employment drug test and background check

Equal Opportunity Employer

GORiteway Transportation Group is proud to be an Equal Opportunity Employer (EOE).