Associate Field Engineer - Automated Logic (Baltimore, MD Service Area)(

Scope of Position This role will be responsible for servicing the Baltimore, MD area. As an Associate Field Service Engineer, you will help advance ALC’s business through helping expand our Aftermarket Services. We are looking for a team member who is self‑motivated, detail oriented, and is customer focused. This position is your first introduction into the career of a Service Field Engineer. You will begin to complete assignments using troubleshooting skills, projects will advance in difficulty to develop your skills. Essential Job Functions Provide solutions to increasingly complex system problems and lead others on how to resolve problems. Perform system maintenance on field controllers, servers and workstations and field hardware. Communicate issues and recommend system enhancements, upgrades, and/or repairs. Review and provide feedback of equipment to include scheduling and/or modifications needed. Implement time management strategies to ensure customer satisfaction. Communicate and document the status and details of the project with the customer. Provide site‑specific training to owners/operators on the upgrades/service. Required Qualifications High School Diploma or GED. Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs. Valid and current Driver’s License and can be insurable by the company’s insurance. Preferred Qualifications Associate degree or Technical School Degree in HVAC, Building Automation, or related field. Experience in Building Automation, HVAC controls, or related field. Able to download and troubleshoot basic HVAC or building automation system logic. Working knowledge of TCP/IP networks including wireless technologies. Ability to communicate technical information to a non-technical audience. Experience in navigating and integrating into a variety of building automation systems. Able to read and understand Architectural, Mechanical, and Electrical blueprints. Proficient in Microsoft 365 applications. #J-18808-Ljbffr Carrier