Assistant Food and Beverage Manager

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager position is responsible for assisting the Food & Beverage Manager during all events at the theatre while delivering the highest caliber of customer service to guests.

• Must have experience working in a large volume theatre, music venue, or arena
• Must present themselves in a positive and professional manner to all teammates, staff, and guests
• Ability to work in a high volume, customer service driven environment
• Ability to handle customer inquiries and complaints
• Ability to direct and assign tasks to F&B staff during set up, break down, and during all events in the theatre
• Assists bartenders with ID checks
• Assists bartenders with POS troubleshooting
• Helps to direct flow of patrons: to bar locations, assists with merchandise line, and coat check
• Assists with inventory management and tracking
• Assists F&B Manager with nightly close outs of POS system
• Checks that all staff side work has been completed
• Adheres to the theatre's Food & Beverage policies as outlined in our handbook
• Other administrative tasks as assigned

• Knowledge and experience working as an Assistant Manager within a large Theatre or high volume F&B environment, music venue, arena
• Must be receptive to working in inclement weather and extreme temperatures
• Available to work a flexible schedule, including evening, weekend and Holiday hours
• Work successfully in a fast paced and loud environment
• Able to lift and carry 25 lbs
• Required to stand for long periods of time; ability to bend, lift, and walk up and down stairs
• Excellent verbal and communication skills
• Strong spirit of optimism, collaboration & flexibility
• Basset Certified
• Experience with POS systems
• Experience with leading and directing a team of 20