Medical Support Assistant

Medical Support AssistantSpectrum Healthcare Resources has a potential opportunity for Medical Support Assistant to join our dynamic team at the Veterans Affairs Sierra Nevada Healthcare System.Work Hours:40 hours per week.Duties:Experience with providing prep instructions to the veteran or patient.Making appointments accurately based upon order or consuAbility to create notes, refer consults, modify, and retrieve sensitive information/data into the veteran's electronic medical record.Making and receiving outbound and inbound calls at a high volumeCommunicates courteously and professionally, performing the check-in process timely and efficiently to improve flow and decrease wait times.Follows appropriate steps in sequence to review prep instructions with the veteran, register the exam, print, and check in.Requirements:Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respectBenefits:Comprehensive benefits package including medical, dental, and vision coverage.Paid time off and holidayA supportive and collaborative work environment dedicated to patient care excellence.Company Overview:At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.EOE/AA/Disability/Vet