Big O Tires - Franchise Business Consultant - Texas (East)

Description The Franchise Business Consultant is the primary point of contact between Big O and its franchisees, assisting them to build profitable businesses and implementing growth and operational strategies that align with corporate goals by influencing franchisees to adopt complementary initiatives. The role focuses on building and maintaining relationships with franchisees to deepen their commitment to the brand, compliance, and overall growth. Job Responsibilities Develop beneficial business relationships, secure buy‑in from all franchises in the zone, and create an atmosphere of teamwork and collaboration to achieve clear targets, goals, and business plans. Conduct annual business reviews with assigned franchisees to establish goals around growth, profitability, and succession plans; when appropriate, assist franchises in implementing exit strategies. Analyze operational franchisee performance to identify opportunities for increasing sales and profitability, making recommendations for business and operational improvement and assisting franchisees in implementing new processes to achieve goals. Prioritize and focus efforts with advanced business judgment to create the greatest value and impact for the franchise group, using early wins to influence others. Additional Responsibilities Ensure that the Big O Brand is protected and well represented by assigned franchisees in accordance with Big O policies and standards. Plan and conduct or assist with periodic regional meetings as required. Identify new store growth opportunities in assigned markets with existing franchisees, potential independent conversion candidates, and awareness of potential real estate opportunities. Understand the strengths and weaknesses of the advertising, marketing, and franchisee markets. Perform other duties as assigned. Qualifications Proven experience in retail business planning, franchise growth, and succession planning with a solid understanding of operational execution in retail. Outstanding track record of creating beneficial business partnerships and collaborating with others in a team effort to achieve set goals. Excellent ability to think strategically, analyze individual businesses for performance, identify issues, evaluate options, prioritize efforts, and develop/implement appropriate actions for growth. Clear understanding of the financial drivers of franchise business operations, market conditions, competitive landscape, and trends. Excellent communication and interpersonal skills with various audiences to influence behavior, resolve issues, and gain commitment; high comfort level interacting with franchisees and corporate management. Solid ability to maintain balance and objectivity while building rapport. Proven ability to plan, manage time, set targets, work independently, meet deadlines, and deliver results consistently. Preferred: Five+ years of experience managing a retail tire and automotive service business; multi‑store and/or multi‑state management experience is a plus. Bilingual in Spanish/English is a plus. Benefits Market competitive compensation. 401(k) and Roth with company match, immediate 100% vesting. Comprehensive benefits including medical, dental, and vision. Company‑paid short‑term disability and employer‑subsidized long‑term disability. Company‑paid life insurance. Discounted tire purchasing. Tuition reimbursement. Employee assistance program. Generous paid vacation and paid time off. Customizable voluntary benefits and more. TBC Corporation is an Equal Opportunity Employer and maintains a Drug‑Free Work Environment. Mission Critical Competencies Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Cultivates Innovation: Creating new and better ways for the organization to succeed. Collaborates: Building partnerships and working with others to meet shared objectives. Customer Focus: Building strong customer relationships and delivering customer‑centric solutions. Develops Talent: Developing people to meet both their career goals and the organization's goals. Ensures Accountability: Holding self and others accountable to meet commitments. Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Communicates Effectively: Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Change Management: Effective sponsorship, change agent, and influencing skills; adaptive, agile, flexible, open‑minded; proven ability to build cross‑functional commitment, lead, simplify, and scale complex dynamic organizations through transformational change. #J-18808-Ljbffr TBC Corporation