Assoc. Director, Omnichannel Capabilities

Who We Are: Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in patients with Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube. (*in collaboration with AbbVie) About the Role: Responsible for leading a centralized team who builds, evolves, and operationalizes omnichannel marketing capabilities for all Neurocrine products, focused on HCP and Consumer/Patient audiences. This role combines strategic capability development with hands-on delivery oversight, ensuring campaigns are executed effectively, efficiently, and in alignment with business and customer needs. The position partners cross-functionally to drive process optimization, scale best practices, and enable high-quality omnichannel experiences through strong people leadership, operational excellence, and continuous innovation. _ Your Contributions (include, but are not limited to): Lead the enterprise omnichannel capabilities function, responsible for building, scaling, and operationalizing cross-channel marketing capabilities that enable personalized, data-driven customer engagement across brands and audiences Lead the evolution of scalable omnichannel operating models, including modular content strategies, design systems, workflow automation, governance frameworks, and integrated production processes that improve speed, consistency, personalization, and efficiency Oversee omnichannel operations, including prioritization, resource planning, vendor management, and delivery of cross-channel marketing campaigns Drive innovation and continuous capability advancement, with a focus on AI-enabled marketing, content automation, personalization, and next best action orchestration Lead evaluation, implementation, and integration of marketing technology platforms, including customer data platform, content management systems, marketing automation, consent management, and marketing analytics Build, mentor, and lead a high-performing omnichannel capabilities team, fostering innovation, operational excellence, strategic thinking, and continuous development Drive adoption and maturity of omnichannel capabilities through change management, stakeholder alignment, training, measurement frameworks, and operational integration into commercial ways of working Manage relationships with external agencies and technology vendors. Provide omnichannel and digital marketing expertise and consultative guidance to omnichannel strategy leads and brand marketing teams Partner cross-functionally with omnichannel strategists, marketing, analytics, IT, legal, operations, and external partners to deliver capabilities and campaigns Perform other duties as assigned Requirements: BS/BA degree in Marketing, Business or related field and 10+ years of relevant digital marketing experience, including experience analytics oversite; including search, CRM, social media and Google analytics. Experience with marketing automation and client database management experience. Proven results with planning, execution and optimization of SEO, social and online marketing programs and initiatives. digital marketing management and hands on experience, preferably with a pharmaceutical or biotech organization; other digital experience will also be considered. OR Master’s or MBA Preferred and 8+ years of similar experience noted above Demonstrated expertise in digital marketing management within a pharmaceutical or Biotech organization Expertise in scalable content operations, modular content, workflow optimization, governance, and production frameworks Understanding of data-driven marketing, audience segmentation, performance analytics, next best action/personalization, and AI-enabled marketing capabilities Experience with marketing technology ecosystems including CRM (Veeva Vault CRM), CMS (Contentful), marketing automation (Salesforce Marketing Cloud), analytics (Google Analytics, PowerBI), consent management (OneTrust), and/or other emerging technologies Understanding of unique dynamics of digital marketing in the FDA regulated pharmaceutical or biotech industry (preferred) Leadership and people management, including coaching, performance management, and team development Anticipates business and industry issues; recommends relevant process / technical / service improvements Excellent communications, problem-solving, analytical thinking skills Sees broader picture and longer-term impact on commercial organization. Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency Excellent project management, strong project leadership skills #LI-MV1 Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $171,800.00-$235,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. We are a top place to work. Neurocrine Biosciences was named one of the FORTUNE Best Workplaces in Biopharma™ 2025. We were also named a Great Place to Work® Certified company. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. OUR VALUES: PASSION: We are driven and love what we do. We are committed to our goals and to making a difference. INTEGRITY: We do the right thing for patients and our community. We take accountability. We speak up. COLLABORATION: We trust one another. We are inclusive. We are respectful. We are transparent. Together we succeed. INNOVATION: We seek and create optimal solutions. TENACITY: We do not quit. We adapt. We accomplish what others cannot. Come join our team during this exciting time of growth and opportunities!