911 Call Taker
$19.13 - $20.92 per hourHuntsville-Madison County 9-1-1 Center
Location: Huntsville, Alabama
Department: Huntsville-Madison County 9-1-1 Calltaking
Starting Salary: $19.13-$20.92 per hour with 100% Employer-paid medical insurance premiums including family coverage!
The Role: Be the Calm in the Storm
Huntsville-Madison County 9-1-1 is an Equal Opportunity Employer.
Visit madco911.com to learn more about Huntsville-Madison County 9-1-1.
IF YOU USE GMAIL BE SURE TO CHECK YOUR PROMOTIONS FOLDER AS WELL AS YOUR INBOX FOR JOB RELATED RESPONSES TO YOUR APPLICATION SINCE GMAIL MAY FLAG THE RESPONSE AS A PROMOTION.
Department: Huntsville-Madison County 9-1-1 Calltaking
Starting Salary: $19.13-$20.92 per hour with 100% Employer-paid medical insurance premiums including family coverage!
The Role: Be the Calm in the Storm
- When someone is experiencing their worst day, you are the first voice they hear upon dialing 9-1-1. Our team is seeking 911 Operators who are motivated, responsible, and resilient individuals capable of providing quick-thinking and empathetic support. This isn't just a job; it's a vital lifeline for our community.
- As a Public Safety Telecommunicator, you are the "first" first responder. You will manage emergency calls, prioritize the needs of the situation, and ensure responders have safety information as well as caller's emergency information needed to save lives.
- Answer & Analyze: Receive emergency calls via phone and text; determine the location and nature of the emergency. Coordinate the transfer of photos, videos, and live streams to the appropriate responding agencies.
- Emergency Coordination: Gather primary data for medical and fire-related incidents before routing callers to the appropriate response agency.
- Process Police Calls: For police-related emergencies, our 9-1-1 Call Takers process police calls completely utilizing a specialized computerized police protocol. This system provides a step-by-step process, ensuring that all vital information is collected and the callers receive essential, life-saving instructions.
- Document: Efficiently enter accurate data into the system while multi-tasking under pressure.
- High Stress Tolerance: You stay focused and calm even when the caller on the other end of the line is not.
- Communication Skills: Clear voice, active listening, and the ability to extract information from frantic callers.
- Computer and Typing Proficiency: Demonstrate strong computer skills and map interpretation abilities while maintaining necessary typing speeds during high-pressure multitasking.
- Integrity: You understand the importance of confidentiality and public trust.
- Flexibility: You are willing to work 12-hour shifts, overtime, and holidays.
- High School Diploma or GED equivalent.
- Must be at least 18 years of age.
- Ability to type at least 25 words per minute with 80% accuracy.
- Ability to work 6:00a.m.- 6:00p.m. or 6:00p.m.- 6:00a.m.
- Must pass a computerized applicant test.
- Must pass a thorough post-job offer background check.
- Must pass a post-job offer polygraph exam.
- Must pass a post-job offer physical examination.
- Basic computer proficiency.
- Must obtain and maintain Emergency Telecommunicator Certification.
- Must obtain and maintain Emergency Police Dispatch Certification.
- Preferred: Prior experience in customer service.
- Competitive Benefits: 100% Employer-paid medical insurance premiums (BCBS of Alabama) including family coverage, 100% Employer-paid supplemental medical insurance, Employer-Paid Long-Term disability, Employer-Paid Term Life Insurance.
- Optional Benefits: Dental, Vision, Short-Term Disability, pre-tax flexible spending accounts (Medical and/or Childcare), and a full cafeteria plan of other optional benefits.
- Retirement: Full pension plan under the Retirement Systems of Alabama (Tier 1).
- Pay Increases: Annual cost of living increases, annual longevity pay, 12 paid holidays per year.
- Paid Training: No prior experience in emergency communications is required. You will be trained on the call handling systems, emergency protocols, and be assigned a mentor for on-the-job training.
- Shift Structure: Staff operate on 12-hour shifts covering both day and night rotations. Day shift operate from 6:00a.m. to 6:00p.m., while night shifts operate from 6:00p.m. to 6:00a.m. Calltakers are likely to work most holidays and weekends.
- Built-In Overtime: Your two-week pay period alternates between 36 hours one week and 48 hours the next. Any amount of hours worked over 40 hours in one week results in overtime pay. This structure provides the opportunity for built-in overtime pay based on the bi-weekly shifts, significantly boosting your annual earnings. You will have a approximately 14 days off per month, depending on your schedule for that month.
- Other Benefits: Employee Assistance Program, 12 paid holidays each year, accrued paid sick and vacation time, and other benefits available to first responders.
Huntsville-Madison County 9-1-1 is an Equal Opportunity Employer.
Visit madco911.com to learn more about Huntsville-Madison County 9-1-1.
IF YOU USE GMAIL BE SURE TO CHECK YOUR PROMOTIONS FOLDER AS WELL AS YOUR INBOX FOR JOB RELATED RESPONSES TO YOUR APPLICATION SINCE GMAIL MAY FLAG THE RESPONSE AS A PROMOTION.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the 911 Call Taker in Huntsville, AL vacancy
- ...responsibilities include fast and efficient work in dispatching and processing calls to appropriate personnel. The Huntsville Police Department (HPD)... ...and dispatch personnel based on seven-digit calls and 911 calls. Work involves responsibility for the operation of...SuggestedImmediate startShift work
GovernmentJobs.com
Huntsville, AL2 days ago - ...requires prioritizing and dispatching emergency and non-emergency calls, providing critical guidance to the public, and maintaining the... ...Conditions: Work takes place in the Huntsville-Madison County 911 Center, a joint, multi-agency public safety answering point (PSAP...SuggestedOdd jobFlexible hoursShift workNight shiftDay shift
City of Madison, AL
Huntsville, AL5 days ago $790 per week
...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Madison, AL2 days ago- Senior Information Systems Administrator Concurrent Technologies Corporation Huntsville, AL Minimum Clearance Minimum Clearance Required: Top Secret Clearance Clearance Level Must Be Able to Obtain: Top Secret Clearance CTC stays ahead of the latest technology advancements...Suggested
https:/www.scheurer.org/careers/
Huntsville, AL2 days ago - ...Group Accident Insurance ~ Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: Assist with calls from and to customers. Help support field team members and U-Haul dealerships with equipment and reservation management and placement...SuggestedPart timeWork at officeLocal area
U-Haul
Huntsville, AL4 days ago - Mobile Phlebotomist Madison Core Labs is a state-of-the-art full-service independent clinical laboratory, and we are currently seeking an experienced, detail-oriented Mobile Phlebotomist to join our team! We are passionate about what we do and delight in providing excellent...Work at office
Madison Core Laboratories
Huntsville, AL2 days ago $45.24k - $64.31k
...first line of communication with the public during an emergency. Primary responsibilities include fast and efficient work in dispatching and processing calls to appropriate personnel. The Huntsville Police Department (HPD) is located near the Citys downtown business......Full timeGovernmentJobs.com
Huntsville, AL2 days ago$22.02 - $33.08 per hour
Facilitates the transport of customer vehicles to and from auction sites and other areas. Contacting customers to determine vehicle availability and condition, Scheduling vehicle pick-up and delivery with customers and transporters Assisting with reconciliation...Hourly payWork at office1 day per weekCox
Huntsville, AL1 day ago$18 per hour
Security Operations Center Dispatcher Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI...Hourly payContract workCurrently hiringShift workAfternoon shiftDSI Security
Huntsville, AL2 days ago- Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close...Immediate startRemote workFlexible hours
Kopp Travels
Huntsville, AL3 days ago - ...inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. Responsibilities Make outbound calls to prospective customers to promote State Farm insurance products and services. Identify and qualify leads for agents by gathering relevant...Flexible hours
Davidperkinsinsurance
Madison, AL3 days ago $57k - $76k
Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented...The Cincinnati Insurance Companies
Huntsville, AL1 day ago- Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring...Minimum wageWork experience placementLocal area
Teledyne
Huntsville, AL1 day ago - ...arrangements and preparation of expense reports; extensive scheduling and calendar management; research projects; screen and return phone calls; make copies; scan materials; and other tasks as requested Recruiting and hiring staff support All other duties as assigned...Work at officeFlexible hours
RMCI Inc
Huntsville, AL19 days ago $125k - $250k
...Start paid during early intervals as you build success ~ Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions ~ W-2 Employee Benefits: medical, dental, vision, life insurance...Weekly payPart timeWeekend workAfternoon shiftErie Home
Madison, AL2 days ago$150k
Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Water Solutions, a division of Leaf Home is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Water...Weekly payPart timeLocal areaWork from homeLeafHome
Huntsville, AL5 hours ago- ...and other documentary materials, and ensures that information in these files is kept confidential. Answers the telephone, places calls, makes appointments and reservations, receives visitors, and functions as an office receptionist. Performs general office management...Work at officeImmediate start
Alabama A&M University
Huntsville, AL3 days ago - Job Description: Systems Technology & Research, Inc. (STaR) is seeking an Executive Assistant in the Huntsville, AL area to support the Army's Uncrewed Aircraft Systems (UAS) Project Office located at Redstone Arsenal, AL. The successful candidate should be a highly...Civilian ContractorWork at office
Systems Technology & Research, Inc.
Huntsville, AL3 days ago - ...executive-level customer visits to the company's Experience Center. Executive Communications Screen and prioritize incoming calls, emails, and correspondence on behalf of the CEO and ELT. Draft professional communications, responses, and presentations with a...Permanent employmentWork at officeLocal area
Applied Aerospace Structures Corp.
Huntsville, AL6 hours ago - Overview Executive Assistant LOCATION: Huntsville, AL (onsite) JOB STATUS: Full-time CLEARANCE: N/A TRAVEL: None Astrion has an exciting opportunity for an Executive Assistant for our Huntsville AL office. The Executive Assistant provides high-level...Full timeWork at officeFlexible hours
ASTRION, INC.
Huntsville, AL3 days ago $1,800 - $4,500 per week
A logistics service provider is seeking a Freight Dispatcher to work independently in a commission-based role. This position allows flexibility in scheduling while focusing on efficiency and negotiation skills. Candidates must reside in the U.S. and have a laptop, high-...Remote workAmerican Logistics Authority
Huntsville, AL3 days ago$1,800 - $3,200 per week
...verbal and written Willingness to learn the freight dispatching process and industry practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets or Excel preferred Earn $1,800 to $3,200+ per...Weekly payFor contractorsCurrently hiringFlexible hoursAmerican Logistics Authority
Huntsville, AL4 days ago$1,500 - $3,000 per week
Overview Earn $1,500–$3,000+ Weekly | Now Hiring Freight Dispatchers (Experienced & Entry-Level) Truck Driver Nation is growing, and we're looking for Freight Dispatchers ready to take control of their financial future. Experienced Dispatchers – Put your skills...Immediate startAmerican Logistics Authority
Huntsville, AL3 days ago$1,800 - $4,500 per week
Freight Dispatcher (Independent Contractor) Employment Type: 1099 / Independent Contractor Location: Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income...For contractorsRemote workAmerican Logistics Authority
Huntsville, AL4 days ago$800 - $1,500 per week
A logistics company is seeking Freight Dispatchers in Huntsville, Alabama, offering a wage of $800-$1,500+ per week. Candidates can apply with or without experience, and responsibilities include coordinating shipments and tracking deliveries. This role provides flexibility...Remote workFlexible hoursAmerican Logistics Authority
Huntsville, AL3 days ago$800 - $1,500 per week
Now Hiring Freight Dispatchers Earn $800–$1,500+/week! Job Title: Freight Dispatcher (Entry-Level & Experienced) Pay: $800–$1,500+ per week (depending on experience, performance, and skill level) Job Description: Truck Driver Nation is seeking motivated individuals...Immediate startRemote workFlexible hoursAmerican Logistics Authority
Huntsville, AL2 days ago- Job Description The Route Sales Representative builds business partnerships with customers and is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key decision-makers firsthand and utilizes...
Aramark
Madison, AL5 days ago - ...documentation and expense reporting in accordance with company procedures Communication Management Manage incoming communications including calls, emails, and correspondence Act as a gatekeeper for executive priorities and time management Facilitate timely responses and ensure...Full timeWork at office
Kratos Defense & Rocket Support Services, Inc
Huntsville, AL2 days ago - ...-approved promotional speaker programs, and other company-approved means. Work during the day in the field each week, as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. Ensure high performance levels of...
Immune Biopharma
Huntsville, AL3 days ago - Job Description Job Description Welcome to Revolution Roofing! We are a Locally Owned & Operated Business committed to delivering high-quality, dependable roofing and gutter services to homeowners and businesses across the state of Alabama and Central Tennessee. ...For contractors
Revolution Roofing LLC
Madison, AL20 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to 911 Call Taker. Be the first to apply!
