Pharmacy Operations Manager

Job Overview Manager of Pharmacy Operations develops, plans, and implements department initiatives and services to improve patient safety and operational efficiencies. Supervises and directs the daily workflow within the department and assists in managing the pharmacy in the absence of the Director of Pharmacy. Responsibilities Assist leaders in planning, coordinating, and troubleshooting activities designed to improve department operations. Ensure compliance with state and federal laws, policies, regulations, and JCAHO standards. Develop new procedures and processes to promote growth, teamwork, and efficiency within the pharmacy department. Foster relationships with ancillary departments to enhance pharmacy care. Optimize Automated Dispensing Cabinet (ADC) policies, procedures, and operations. Assist stakeholders in maintaining the pharmacy drug formulary and department initiatives. Respond to immediate concerns from hospital administration in the absence of the leader. Maintain cleanliness of the department and ensure all cleaning logs, checklists, and inspections are completed per policy. Investigate incident reports (medication errors), analyze data for trends, and report findings to Patient & Therapeutics (P&T) committee. Develop and implement process improvements based on incident report findings. Ensure compliance with National Patient Safety Goals and Joint Commission standards related to medication management. Oversee narcotic and non‑control discrepancy review processes, anesthesia audits, ADC overrides, and electronic diversion monitoring reports. Ensure implementation of new procedures and processes for pharmacy staff. Supervise scheduling, evaluation, and daily activities of pharmacy personnel. Conduct performance evaluations. Ensure adequate staffing and workload balance within the pharmacy department. Assist leaders in FTE budgeting and maintaining adequate pharmacy personnel. Provide ongoing professional staff development via meetings and in‑services. Interview and select qualified candidates with leaders to maintain appropriate staffing levels. Communicate direction and processes to department staff and mediate disputes when necessary. Oversee and supervise daily operations of ADCs alongside the pharmacy information system team. Work closely with and provide support to the automation team. Experience Qualifications 5 years of experience as a pharmacist in an acute care hospital. 3 years of experience in a supervisory/leadership role. Education Qualifications Doctorate Degree in Pharmacy. Licenses and Certifications Pharmacist (required) Issuer: Louisiana Board of Pharmacy Work Shift Days (United States of America) Equal Opportunity Employer LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Job Summary Note The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. #J-18808-Ljbffr