Service Advisor
West Point Ford
Join An Award-Winning Team
Voted One of Richmond's Best Places to Work
Regular Training Provided
Competitive Benefits
Team Events
Limited Saturday Hours
Closed on Sundays
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Advisor in West Point, VA vacancy
- ...Places to WorkRegular Training ProvidedCompetitive BenefitsTeam EventsLimited Saturday HoursClosed on Sunday'sResponsibilitiesOversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective serviceTake ownership of the customer...SuggestedLocal areaWeekend work
Richmond Ford Auto Group
West Point, VA3 days ago $69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
West Point, VA13 days ago- ...Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each... ...far beyond just our daily workplace. Day in the Life: Service Advisor Complete customer service authorizations, identify all...SuggestedWork at officeFlexible hours
James River Equipment
Toano, VA1 day ago $16 - $19 per hour
...Seasonal Client Service Professional/Receptionist Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build...SuggestedSeasonal workWork at officeFlexible hours$65k
...Crafting Brighter Futures for Businesses Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Sales Associate...SuggestedFull timeWork at officeFlexible hoursLomenick Agency
West Point, VA3 days ago$18 - $28 per hour
Description:: Project Administrative Assistant The Project Administrative Assistant provides essential administrative and clerical support to project managers, superintendents, and other team members involved in highway construction projects. This role is responsible for...Full timeContract workFor contractorsCurtis Contracting, Inc.
West Point, VAmore than 2 months ago$5,000 per week
...SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America...Full timeCurrently hiringDay shiftGHA Technologies, Inc
Shacklefords, VA3 days ago$16 - $18 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy....Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift$15 - $17.5 per hour
...customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift- ...serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary Purpose: Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual...Local area
Food Lion
West Point, VA3 days ago - ...more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual...Local area
Food Lion
West Point, VA3 days ago $70k - $85k
...our team. With over 120 years of industry leadership, we specialize in providing top-tier business solutions. This role involves servicing an existing portfolio of 2,000 business clients, developing new relationships through referrals and leads, and leading a team to execute...Weekly payLOMENICK
Shacklefords, VA3 days ago- ...energy so time will fly. You'll be on your feet for most of your shift (6 to 9 hours). You must lift up to 50 lbs. Customer Service: Provide a positive representation of Horn's Ace Hardware. Proactively assist customers in solving problems. Greet...Shift workWeekend work
- Join West Point Fords Award-Winning Sales Team Voted one of Richmond's best places to work. Regular training provided. Competitive benefits. Team events. We're closed on Sundays. Responsibilities Nurture enriching relationships to build clientele for life Exhibit...Local areaFlexible hoursWeekend work
- Walgreens is seeking an associate to support pharmacy operations and provide outstanding customer service. You will assist the pharmacist under supervision, handle prescriptions, and help customers in the store with a friendly, efficient approach. The role requires flexible...Flexible hours
- Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming...Local areaNight shift
Churchill Downs Incorporated
New Kent, VA5 days ago $65k
...Description Job Description Crafting Brighter Futures for Businesses Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role...Full timeWork at officeFlexible hoursLomenick Agency
West Point, VA16 days ago- ...Description Baylands Family Credit Union is seeking an experienced accounting professional to join our team as Accounting & Electronic Services Manager . Reporting directly to the CEO, this hands-on role manages the credit union's accounting and financial reporting...Full timeTemporary workMonday to Friday
The League of Credit Unions & Affiliates
West Point, VA20 days ago - Field Representative Opportunity Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are...Part timeWork at officeFlexible hoursShift work
RD SOLUTIONS INC
Saluda, VA1 day ago $15 - $17 per hour
...marketing generates prospective customers (leads) who call or contact us through the internet to inquire about a free quote for our services, which is then given during an initial in-home appointment. At The Drying Company, we are passionate about delivering outstanding...Full timeFor contractorsCasual workShift workDay shiftThe Drying Company
Toano, VA9 days ago$52.15k - $58.27k
...TimeRequired Degree 4 Year DegreeManage Others NoMinimum Experience 1 YearMaximum Experience 2 YearsContact InformationName HUMAN RESOURCESPhone (***) ***-****Email ****@*****.*** Requirements Summary Middle Peninsula - Northern Neck Community Services Board$15 - $17 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services....Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$16 - $18 per hour
...experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy...Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift- Research Associate Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and...Hourly payExtra incomeTemporary workPart timeSecond jobFlexible hoursShift work
RD SOLUTIONS INC
Saluda, VA3 days ago $20 - $25 per hour
...administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service function and maintaining communication with Board of Trustees and homeowners. Your Responsibilities: ~ Provide excellent...Part timeFor contractorsWork at officeLocal areaFlexible hoursAfternoon shiftFirstService Residential
Toano, VA4 days ago$75k - $95k
...reimbursement Field mentorship focused on communication and relationship strategy Continued professional development in leadership, service, and business growth A supportive team culture that values initiative and professionalism Compensation & Structure...Full timeFor contractorsLocal areaRemote workMonday to FridayWeekend work$65k - $85k
Job Description Job Description Entry-Level Outside Sales Representative — Educators Welcome Company: Impact Insurance Agency Pay: $65,000–$85,000 average first-year income | Commission + Optional 6-Week Base Draw Schedule: Full-Time | Independent Contractor...Full timeFor contractorsLocal areaFlexible hours$300k
Ready to Join America's Fastest-Growing Home Improvement Company? At Home Genius Exteriors , we're not just remodeling homes – we're redefining the homeowner experience! In just 7 years, we've grown from $3M to $250M by delivering A Different Experience through quality...Full timeFlexible hours$15.5 - $17 per hour
...schedule, ADVANCEMENT OPPORTUNITY, and being part of a small GROWING team. A Cashier is responsible providing excellent customer service by being a model of the following values on a daily basis. These positions reports to the General Manager. Our Values: #...Hourly payPart timeRemote workFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
