Head of Operations @ Logistics Startup

About Shipstr:

Shipstr is the first online platform for businesses to book and manage end-to-end transportation for international freight. We're committed to providing cost-savings, transparency, and vastly increased efficiency for our customers. We're passionate about international trade and new technology. We're looking for smart, motivated people who share our belief that international trade should be accessible to everyone.

This position offers generous equity and competitive compensation. We offer full health, dental, and vision benefits.


The Company recognizes the importance of vacation time in providing rest, recreation and personal enrichment. There is an unlimited vacation day policy.


Description:
You should have 3+ years of experience working in logistics and operations. You will have dealt with manufacturing or logistics in China, will understand the challenges involved with international shipping and freight, and will know how to build agile teams who can identify inefficiencies and make changes quickly.


You should be excited by unique logistical challenges, have a demonstrated track record of success building and scaling operations teams, and have a strong opinion on how to create and maintain a positive company culture. Relevant experience in logistics and implementation consulting are also beneficial.

You will own the operations process from end-to-end. You should see how every service provider on our platform can potentially impact our customers. You should know what processes to put in place to ensure a seamless customer experience.

Must Have:

• Bachelors' Degree or equivalent experience
• 3 -5 years in operations and logistics (particularly with Asia) or 3+ years within strategy consulting with a big logistics exposure
• Knowledge of customs clearance, tariffs, freight claims, insurance and federal/state requirements
• Recruiting and hiring experience
• Passion for logistics and for technological solutions to logistics challenges
• Willingness to travel to Asia, Europe, and South America throughout the year
• Results-driven, analytical thinker
• Self-starter, self-directed by nature

Great to have:

• Consulting experience
• Freight forwarding/3PL experience
• Managing distributed teams
• Fluency in Mandarin
• Operations experience with Chinese logistics providers
• Early-stage startup experience
• Contract negotiation