Customer Support Specialist

We opened this Customer Support Specialist role because ScaleUp Solutions's Atlanta ambitions outgrew the team carrying them. This mid-level role pairs a $67,000 - $102,000 salary with hands-on ownership, a collaborative team, and clear opportunities to level up. Key Responsibilities Build territory plans that maximize coverage across Atlanta, GA Coordinate with agencies and vendors to deliver campaigns on time and on budget Pair Technical Support insight with gut feel to rank the hottest leads Write follow-ups that get answered, not the ones that get ignored Turn ScaleUp Solutions's joyfully-rigorous differentiator into a thirty-second pitch What You'll Bring An eye for the feedback-driven detail that separates fine from finished Demonstrated Customer Journey Mapping expertise in a fast-moving sales marketing environment Clear thinking under the kind of pressure Atlanta, GA deadlines bring Proven Churn Reduction results, ideally seasoned in Atlanta, GA At ScaleUp Solutions, our mission is to make sales marketing simpler, faster, and more accessible for everyone in Atlanta, GA and beyond. The small-but-mighty pace here is real, but so is the permission to log off and recover. Expect $67,000 - $102,000 plus full medical, dental, and vision benefits, generous paid time off, and real mentorship from day one. We refreshed the dates so you know this hybrid role is current. #J-18808-Ljbffr