Branch Manager

Description

The Branch Manager is responsible for driving sales, profitability, and operational performance while leading branch staff and maintaining strong client relationships. This role focuses on business development, team leadership, and compliance with company policies and employment regulations.

Compensation: $60,000 - $75,000 base salary + uncapped, performance-driven commission structure

Schedule: Primarily Monday through Friday | 8:00 AM - 5:00 PM; with hours varying as needed to support travel requirements, customer and operational needs

Position Responsibilities:

Business to Business Development & Sales

• Drive branch sales, profitability, and market growth by actively prospecting and cold calling

• Develop and maintain client relationships and staffing solutions by maintaining a high touch presence with current accounts

• Generate new business opportunities and support sales initiatives by presenting customized staffing solutions and engineering high-margin pricing models

• Assume full ownership of territory financial performance, including revenue growth, profitability, gross margin, and expense management

Team Coaching & Financial Performance

• Lead by example by demonstrating winning sales and recruiting techniques to inspire and elevate your branch recruiting team

• Monitor employee performance and ensure your recruiters understand client needs perfectly to guarantee fast, high-quality candidate placements

• Demonstrate strong business acumen by analyzing market trends and recommending strategic initiatives that improve profitability

• Lead annual budgeting, forecasting, and financial planning processes while ensuring accountability to established business goals

• Make strategic business decisions based on financial analysis, market conditions, customer needs, and operational performance, while maintaining baseline compliance with employment laws (EEOC, ADA, Workers' Comp)

• Ensure compliance with company policies, employment laws, safety standards, and the Peoplelink standard operating procedures.

Customer and Community Engagement

• Build and maintain strong partnerships with customers, prospects, and community stakeholders.

• Drive exceptional customer experiences and support achievement of customer satisfaction and Net Promoter Score (NPS) goals.

• Assist in resolving escalated customer concerns while identifying opportunities to strengthen client relationships.

• Represent Peoplelink professionally at customer locations, networking events, and industry functions.

Position Qualifications:

• Associate degree and/or minimum 2 years of management experience in staffing, retail, or a related industry, or an equivalent combination of education and relevant work experience

• Has a Hunter's mindset with a passionate, self-motivated drive to source leads, knock on doors, and close contracts

• Proven effectiveness motivating, coaching, and guiding employees to success in their roles

• Strong business and financial, with the ability to analyze business metrics and understand financial impacts

• Proficient in Microsoft Office and business systems (preferably Bullhorn)

• Valid driver's license and reliable transportation (local travel required)

What We Offer:

• Competitive base salary + commission structure

• Vehicle Reimbursement Program to offset costs associated with required business travel - Tier 2

• Full benefits (medical, dental, vision, 401K match)

• RTO - Responsible Time Off

• Growth & Culture: Structured leadership career paths and active employee networks focused on community, fitness, and collaboration

Company Values:

• Customer Centric

• Play Like a Champion

• Leaders Go First

• Have Each Other's Back

• Always Be Learning

• Data Driven Decisions

Peoplelink Group is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

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