Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently have a close-knit team of two team members. I’ve been in the insurance industry since 2003 and was recruited by State Farm in 2014, bringing years of experience and a strong customer-first mindset into agency ownership.

We enjoy staying involved locally and giving back to our community whenever we can. For our team, we offer PTO, bonus incentives, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. I believe great people do their best work when they feel supported, trusted, and appreciated.

Our office culture is goal-driven and built for self-starters. I’m not a micromanager — I’m looking for someone who is self-motivated, personable, and truly cares about taking care of policyholders. If you’re the type of go-getter who will run through a brick wall to hit your goals and you want to grow in a supportive, performance-focused environment, you’ll fit right in here.

ROLE DESCRIPTION:
Shawn Thacker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.