Branch Leader - Gastonia East

Job Details Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Essential Duties and Responsibilities Promote a positive public image in the community and instill the Purpose, Mission and Values in the team and support the Truist culture. Drive business development of the branch to deliver strong team and individual performance through personal productivity in Truist strategy areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships. Lead branch revenue growth through Small Business development and new client strategies, driving the growth of Small Business expertise via face‑to‑face appointments, outbound calls, and prospecting, and the growth of Mass Affluent via the same methods. Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist brand. Execute branch engagement routines by leading, growing, coaching and motivating teammates to fulfill the Purpose, Mission and Values for client financial success and team empowerment. Partner with Integrated Relationship Management and Operations partners, ensuring compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics and ensuring all required training is completed. Manage human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, counseling, and disciplinary actions for all team members. Required Qualifications Bachelor’s degree or equivalent education and related training or experience. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance. One year of previous branch leadership or management experience. Strong interpersonal, sales relationship and prioritization skills. Strong written and verbal skills. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check. Ability to inspire, lead and coach others. Preferred Qualifications Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking. Graduate of Internal Leadership Development Programs. Benefits Eligible employees receive medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Eligible teammates also receive a minimum of 10 days of vacation and 10 sick days, both prorated based on date of hire. Benefits may also include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug‑Free Workplace. #J-18808-Ljbffr Crump Life Insurance Svcs Inc