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Office Support/Patient Access Representative

$17.07 - $18.64 per hour

SMOC

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Office Support/Patient Access Representative
Overview

Southwestern Minnesota Opportunity Council (SMOC) Health Services is looking to hire an Office Support/Patient Access Representative to support the continued growth and delivery of accessible, high-quality healthcare services. This position plays an important role in creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff across SMOC Health Services.

No. of Vacancies

1

Specific Skills
  • Bilingual in English and Spanish or multilingual required.
  • Strong customer service, interpersonal, and communication skills.
  • Ability to maintain patient confidentiality and comply with HIPAA privacy regulations.
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to learn and utilize electronic health record (EHR) systems and maintain accurate patient records.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks in a fast-paced clinic environment.
  • Valid Minnesota Driver’s License required, with willingness and availability to travel as needed.
  • Ability to sit, stand, and use a computer for extended periods, lift and carry supplies as needed, and work at varying speeds based on clinic needs.
Responsible For

The Office Support/Patient Access Representative serves as the first point of contact for patients, visitors, and community members. Responsibilities include front office operations, patient registration, appointment scheduling, insurance verification, record maintenance, and assisting with clinic inventory and laboratory quality control activities. The ideal candidate will demonstrate excellent customer service, strong organizational skills, attention to detail, and a commitment to patient confidentiality and quality care.

Job Nature

Full Time

Educational Requirements
  • Education: High school diploma or GED required.
  • Experience: Previous experience in a medical office, patient access, reception, or healthcare setting preferred.
Job Location

Worthington

Starting hourly rate $17.07–$18.64 based on skill, education and experience.

Other Benefits
  • PTO, paid holidays, and available health, life, dental and vision insurance.
  • Simple IRA/Roth company match.
Job Level

Support Staff

SMOC, a 501(c)3 Community Action Agency, serves low-income individuals in Southwestern Minnesota, primarily in Nobles, Rock, Murray, and Pipestone counties. With a mission to strengthen communities through opportunities and service, SMOC offers a variety of assistance programs, managed by a dedicated team and a tri-partite Board of Directors.

Southwestern MN Opportunity Council

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Vacancy posted 1 day ago
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