Revenue Manager - Technical Accounting

Overview Genesys empowers organizations worldwide to improve loyalty and business outcomes through its AI‑powered Experience Orchestration platform, Genesys Cloud. The Manager of Technical Revenue Accounting partners with the Director of Technical Revenue Accounting and cross‑functional teams to evaluate and document non‑standard transactions, translate accounting policy into practical guidance, and ensure compliance with ASC 606 and US GAAP. Key Responsibilities Maintain and operationalize Genesys revenue and accounting policies, translating policy into practical guidance and identifying areas for enhancement. Translate changes in accounting standards, interpretations, and business practices into updated policies and operating procedures. Evaluate new products, business models and contract structures, translating accounting conclusions into clear operational guidance for downstream teams. Develop and maintain process documentation for all accounting memoranda, ensuring documentation is audit‑ready and aligned with company policy. Coordinate with external auditors for quarterly reviews and year‑end audits, including discussing technical revenue accounting issues. Strengthen month‑end and quarter‑end close activities by supporting financial reporting for complex deals and ensuring accounting outcomes are complete and well‑documented. Partner with Deal Desk, Sales, Product, Legal, and Finance to assess revenue implications of complex transactions and support timely deal execution. Perform reviews of detailed technical accounting analysis on complex and financially significant arrangements and calculate appropriate revenue recognition under ASC 606. Review contract assessments, revenue calculations and memos prepared by junior team members to ensure accuracy, consistency and adherence to policy. Provide ongoing feedback and guidance to improve the quality and efficiency of team deliverables. Identify and implement opportunities to leverage AI and automation to improve consistency, efficiency, and scalability across revenue accounting processes. Drive adoption of AI‑enabled tools for contract analysis, memo drafting and deal review support across the team. Remain flexible and responsive to evolving priorities, taking on additional responsibilities as business needs change. Requirements Minimum 6 years of relevant accounting experience with hands‑on SaaS/technology experience; 3+ years with a Big 4 firm strongly preferred. Deep knowledge and technical understanding of Software Revenue Recognition Accounting – ASC 606 in SaaS business models, with experience in revenue memo writing or evaluation. CPA required. Excellent oral and written communication skills, including the ability to disseminate technical information. Strong ability to interact effectively with sales, product teams, functional peers and subordinates, and to gain cooperation from others, including outside auditors and legal counsel. Ability to thrive in a rapidly growing, fast‑paced remote‑only environment and work independently while meeting deadlines. Strong analytical problem‑solving skills, common‑sense and practical solutions orientation, and great attention to detail. Desirable Skills Experience with Salesforce, Zuora/RevPro and Workday (or similar revenue‑recognition and ERP systems) and leading system integrations/migrations. Bachelor’s degree in accounting or finance. Strong analytical, technical writing and presentation skills; ability to synthesize commercial facts into a defensible accounting conclusion and present to senior finance and commercial leaders. Demonstrated experience with controls and audit processes (SOX experience preferred). Advanced Excel skills and familiarity with data tools (SQL, Power BI, Tableau or similar). Proven ability to manage multiple priorities, lead cross‑functional projects, influence without direct authority and coach team members. Compensation Base salary range: $103,400 – $181,800, with potential commission or performance‑based bonus opportunities. Benefits Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work‑from‑home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption assistance and fertility treatments Location US Remote (not limited to the states that the job is tagged to). Reasonable Accommodations To receive reasonable accommodation for the application process, contact View email address on click.appcast.io. A response is typically available within 24–48 hours. Equal Opportunity Employment Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr 8100 United States - Genesys Cloud Services, Inc.