Plant Quality Change Manager

At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Plant Quality Change Manager based in Jacksonville, FL! The Plant Quality Change Manager (PCM) is responsible for leading and embedding structured quality, food safety, and operational changes that strengthen performance and protect consumers within a manufacturing environment. This role ensures that new or updated processes, systems, and ways of working are effectively designed, implemented, and sustained across the plant through strong change governance, cross-functional coordination, and regulatory compliance. Key Responsibilities As a key member of our team, you will play an important role in driving our mission forward. The following responsibilities outline the core expectations and contributions for this position: Lead and govern cross-functional change initiatives to design, implement, and embed quality, food safety, and operational process changes into daily plant operations Plan and execute quality and food safety-related changes to processes, systems, and ways of working, ensuring compliance with regulatory requirements, Danone standards, and site-specific quality frameworks Assess change impacts, risks, and site readiness, identifying mitigation actions to protect product and consumer safety and enable effective adoption. Partner with cross-functional stakeholders (Quality, Operations, Supply Chain, Laboratories, and Suppliers) to ensure alignment, accountability, and smooth execution of change initiatives. Drive implementation of control plans, testing strategies, acceptance criteria, and SPC methodologies supporting process and system changes. Enable change readiness through structured communication, training, and capability building, ensuring understanding and adoption at all organizational levels Monitor adoption, effectiveness, and sustainability of changes using KPIs, analytics, and performance reviews, adjusting approaches as needed. Support continuous improvement and transformation initiatives, including IWS pillar activities, standardization, digitalization, and quality system programs (e.g., CIP, deviations, nonconformances, complaint-driven changes) with a consumer-centric mindset. Physical Demands This role requires lifting up to 40 lbs. This role could include standing, observing processes in a manufacturing environment for extended periods of time. Work Environment Work is performed in a manufacturing environment with exposure to moderate noise and temperature variations. Work schedules could include nights, weekends and/or holidays to provide the ability to support a 24/7 manufacturing environment as business needs dictate. Engagement in our Integrated Work Systems Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement. Compensation & Benefits Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. About You The ideal candidate will bring a combination of education, experience, and skills that enable them to excel in this position. The following qualifications outline what we're looking for, including both required and preferred criteria: Education & Experience A bachelor's or master's degree in food science, Food Technology, Microbiology, Chemistry, Biotechnology, Pharmacy, or a related scientific discipline, required. Minimum 3 plus years' experience in a quality, food safety, or regulatory role (QA, QC, QS, RA) within food/beverage manufacturing or another regulated industry (pharmaceuticals, medical devices, biotechnology), required. At least 3 years of leadership or change-driving experience, delivering measurable improvements within an integrated management system environment. Hands-on experience in a processing and manufacturing environment, with the ability to assess operational risks and impacts. Knowledge, Skills & Abilities Strong working knowledge and practical application of Quality and Food Safety Management Systems (ISO standards, ISO/FSSC 22000, PRPs, HACCP, GMP). Excellent communication, facilitation, and training skills, enabling effective stakeholder engagement and capability building. High level of digital and data fluency, with experience using analytics, dashboards, and systems such as Power BI, LIMS, and SAP. Demonstrated ability to lead change in complex, regulated environments. Ability to support a 24/7 manufacturing environment as business needs dictate. About Us Danone U.S. is part of Danone North America, a purpose-driven company and an industry leader in the food and beverage category. You'll work with some of the best-known food and beverage brands in the world. Our strong portfolio of brands includes: Activia, DanActive, Danimals, Dannon, evian, Follow Your Heart, Happy Family Organics, International Delight, Light + Fit, Nutricia , Oikos, Silk, So Delicious Dairy Free, STK Cold Brew Coffee , Too Good & Co, and YoCrunch. With approximately 5,000 employees and 13 production locations across the U.S., Danone North America's mission is to bring health through food to as many people as possible. You will be part of one of the largest Certified B Corps in the world, working to make sure our company creates real value for people and the planet. Come join our movement for a healthier world: One Planet. One Health BY YOU. Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law. #J-18808-Ljbffr