Property Manager Assistant

Ad-West Realty Services, Inc. is a professional, full-service property management company specializing in managing affordable housing apartment communities in the states of Washington, Oregon, and Nevada since 1986. We believe that all people deserve affordable, safe, and well cared for homes and strive to make positive differences in others’ lives. To provide the highest quality of management (and enjoy doing so), we find it essential to focus on fostering the respect we give all our communities: colleagues, clients, and tenants.

Company Culture

• Small, people-oriented company
• Professional but casual, family atmosphere
• We strive to provide excellent and integrity-backed service for our clients, residents, colleagues, and all the others we work with

Job Type: Full-Time up to 40 hours per week

Workplace Location: In-Office at 2 properties

Pay Range: $23-$30/hr.

What you will be doing:

The Property Manager Assistant provides support to the Property Manager in overseeing the daily operations of two residential properties located in Snohomish County. This position ensures high standards of cleanliness, tenant satisfaction, and operational support. Key responsibilities include assisting with tenant relations, providing administrative support, conducting unit cleaning for move-ins and move-outs, helping with inspections, and supporting maintenance and office functions.

Responsibilities and Tasks

• Assist the Property Manager with daily responsibilities of two apt complexes
• Support office hours and administrative functions as scheduled
• Provide assistance with rent collection and office communications
• Rental and showing of units as directed by the Property Manager
• Assist with tenant Certification and Re-Certification paperwork on a yearly basis
• Service and post notices under the Property Manager’s direction
• Support inspections (move in/move out/interim)
• Perform unit cleaning for move-ins and move-outs to ensure readiness and compliance with company standards
• Conduct daily grounds pickup, ensuring the property’s overall aesthetic appeal
• Assist with vendor and maintenance coordination as directed
• Maintain communication with the Property Manager and Regional Property Manager concerning on-site activities
• Assist with report preparation and submission as directed
• Support purchasing of supplies and services as assigned
• Attend training seminars as required
• Other duties as assigned

Monitor and maintain the following:

• Mowing, edging, and trimming lawns
• Perform daily inspection of the common areas
• Ensuring the laundry room is kept clean and organized
• Snow removal of sidewalks

What we look for:

• Highschool diploma or equivalent
• Strong computer aptitude
• Strong verbal and written communication skills
• Prior Property Management experience is preferred
• Dependability & Adaptability

Physical Requirements:

• Mobility: Ability to walk, stand, and move around the property for extended periods, including climbing stairs and navigating various terrains
• Manual Dexterity: Capability to perform tasks that may require hand-eye coordination, such as handling paperwork, using small tools, using computers, and operating office equipment.
• Lifting: Ability to lift and carry items, such as supplies or equipment, up to 50 pounds.
• Vision: Sufficient vision to inspect properties, read documents, and observe safety and maintenance issues.
• Hearing: Ability to hear and communicate effectively with tenants, staff, and vendors, both in person and over the phone.

Mental Requirements:

• Problem-Solving Skills: Strong analytical skills to assess situations, identify issues, and develop effective solutions for tenants and property operations.
• Attention to Detail: High level of attention to detail for tasks such as budget management, compliance with regulations, and property inspections.
• Time Management: Ability to prioritize tasks effectively and manage multiple responsibilities in a face-pace environment.
• Emotional Intelligence: Strong interpersonal skills to handle tenant concerns and conflicts with empathy and professionalism.
• Decision-Making Skills: Capacity to make informed decisions quickly, particularly regarding tenant relations, maintenance needs, and operational policies
• Adaptability: Flexibility to adjust to changing situations and manage unexpected challenges that may arise in property management.
• Accrued 2 weeks of Vacation & 1 week of sick time