Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Wendys Assistant Manager

Wendy's

Position: Assistant Manager

Reports to: General Manager

Job Purpose

The Assistant Manager supports the General Manager in overseeing daily restaurant operations, ensuring all shifts run efficiently and safely. This role assists in managing and developing team members, maintaining high levels of customer service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General Manager is not present.

Key Responsibilities

Leadership
  • Support the General Manager in hiring, onboarding, training, motivating, and developing team members.
  • Conduct shift-level coaching, performance feedback, and adherence to uniform and grooming standards.
  • Uphold and model WKS Values: Integrity, Loyalty, Winning, Service, and Teamwork.
  • Ensure proper shift staffing and deployment based on business needs.
  • Assist with maintaining a positive, professional, and respectful work environment.
Operations Management
  • Oversee shift operations, including opening/closing procedures, product preparation, safety protocols, and food safety standards.
  • Ensure compliance with Wendy's Critical Checklists, daily walk-throughs, and equipment checks.
  • Execute inventory counts, product rotation, food quality standards, and waste control.
  • Support ordering, receiving deliveries, and monitoring food and labor costs.
  • Cover workstations and assist during busy periods, breaks, or staffing shortages.
Customer Service
  • Ensure all customers receive accurate orders, friendly service, and fast, clean experiences.
  • Monitor service times and take corrective action to meet WKS and Wendy's service metrics: Friendliness, Accuracy, Cleanliness, Speed, and Taste.
  • Resolve customer complaints and service issues professionally and promptly.
  • Communicate clearly with customers, team members, and supervisors.
Financial Management
  • Assist in monitoring daily sales, deposits, and cash handling accuracy.
  • Support management of food, labor, and controllable costs.
  • Use company reporting systems to understand financial performance and trends.
  • Safely operate and reconcile the smart safe, POS tills, and other cash-handling tools.
Compliance
  • Ensure compliance with all federal, state, and local laws and regulations.
  • Enforce timekeeping accuracy and report any concerns to the General Manager or District Leader.
  • Maintain required documentation, complete shift reports, and support safety and health standards.
  • Promptly report claims of harassment, discrimination, retaliation, wage and hour issues, bullying, workplace violence, or other inappropriate behavior to leadership and HR.
Physical Requirements
  • Standing and walking for extended periods (majority of the shift).
  • Frequent reaching at shoulder level; occasional overhead reaching.
  • Frequent bending, stooping, gripping, pinching, writing, and handling products or equipment.
  • Lifting and carrying ranges:
  • 0-10 lbs: Frequent
  • 11-25 lbs: Occasional-Frequent
  • 26-50 lbs: Occasional with assistance
  • 51-75 lbs: Seldom; team-lift only
  • Pushing/pulling 10-40 lbs of force occasionally (e.g., supply carts, trash bins).
  • Use of headsets, monitors, POS systems, kitchen equipment, computers, and technology as permitted by state age requirements.
Work Environment
  • Exposure to heat, burn hazards, hot equipment, cold storage areas, wet/slippery surfaces, and cleaning chemicals.
  • Work performed in indoor and outdoor conditions, including drive-thru and lot areas.
  • Fast-paced environment with frequent interruptions and direct customer interaction.
Cognitive Demands (ADA/FEHA-compliant)
  • Ability to maintain attention and focus in a fast-paced environment.
  • Ability to multitask and shift between priorities quickly.
  • Ability to make timely decisions and resolve operational or customer issues.
  • Ability to lead, supervise, coach, and direct employees during shifts.
  • Ability to handle guest interactions and service recovery professionally.
  • Ability to adapt to changing business needs, staffing levels, and equipment issues.
  • Ability to maintain professional behavior during normal workplace stress.
  • Ability to maintain regular and predictable attendance.
Experience Requirements
  • Minimum 1-2 years of restaurant or retail supervisory experience required.
  • Must be at least 18 years of age.
  • High school diploma or equivalent required; college coursework preferred.
  • Strong communication, leadership, and problem-solving skills.
  • ServSafe certification required (or must obtain within the required timeframe).
  • Proficiency with POS systems, cash handling, smart safe operation, and basic computer skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliable transportation and willingness to work at nearby locations as needed.
  • Ability to resolve customer issues promptly and professionally using company service methods.

This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Wendys Assistant Manager in Plano, TX vacancy
  •  ...Position: Assistant Manager Reports to: General Manager Job Purpose The Assistant Manager supports the General Manager in overseeing...  ..., and food safety standards. Ensure compliance with Wendy's Critical Checklists, daily walk-throughs, and equipment checks... 
    Suggested
    Local area
    All shifts
    Flexible hours
    Shift work
    Night shift

    Wendy's

    Parker, TX
    2 days ago
  •  ...WHY WENDYS? As an Assistant General Manager at Wendys, youll provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business. With the support of the General Manager, you will drive customer service, training... 
    Suggested

    Wendy's

    Richardson, TX
    3 days ago
  • $15 per hour

     ...Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Our Assistant General Manager, reporting directly to the General Manager, is responsible for assisting with the Sales team as well as day-to-day tasks.... 
    Suggested
    Hourly pay
    Daily paid
    Full time
    Part time
    Flexible hours
    Weekend work

    EōS Fitness

    Murphy, TX
    12 hours ago
  •  ...the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Meat Manager. Overview of Responsibilities: As the Assistant Meat & Seafood Manager – you have a role in helping customers make healthy... 
    Suggested
    Temporary work
    Immediate start
    Flexible hours
    Shift work
    Night shift

    Sprouts Farmers Market

    Murphy, TX
    1 day ago
  •  ...the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Deli Manager! Overview Of Responsibilities As the Assistant Deli Manager – you have a role in helping customers make healthy food choices... 
    Suggested
    Temporary work
    Immediate start
    Flexible hours
    Shift work
    Night shift

    Sprouts Healthy Communities Foundation

    Murphy, TX
    1 day ago
  •  ...Assistant Store Manager We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities... 
    Contract work
    Part time
    Seasonal work

    Dollar Tree

    Richardson, TX
    3 days ago
  • $48k - $55k

     ...Assistant Manager Position Pay: $48000 to $55000/year Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, and quality of... 
    Local area
    Flexible hours
    Shift work

    Jason's Deli

    Richardson, TX
    12 hours ago
  •  ...DESCRIPTION Sushi Masa Plano is NOW hiring a FOH Assistant manager. FOH Assistant manager starts at 55k a year. Join Our Team as a Sushi Masa Restaurant Management Team! Are you passionate about sushi and dedicated to delivering exceptional dining experiences... 
    Local area
    Immediate start
    Night shift
    Weekend work
    Afternoon shift

    Sushi Masa

    Plano, TX
    2 days ago
  • $15 per hour

     ...Job Summary EōS Fitness is seeking an Assistant Stretch Manager (Assisted Stretching Sales) – a sales-driven leader to work the club floor, set appointments, build member relationships, and sell Assisted Stretch packages while developing a team of Stretch Trainers. Position... 
    Hourly pay
    Daily paid
    Shift work
    Weekend work
    Weekday work

    EOS Fitness

    Plano, TX
    1 day ago
  •  ...Assistant Manager Opportunity Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That... 
    Full time
    Temporary work
    Local area
    Flexible hours

    Panda Restaurant Group

    Parker, TX
    1 day ago
  •  ...Chick-fil-A Urgent Hiring: Immediate Opportunity for a Highly Skilled Assistant Manager Candidate Are you looking for a dynamic and loving work environment where teamwork and leadership thrive? Do you want to grow your management skills while working with an enthusiastic... 
    Full time
    Immediate start
    Shift work

    Chick-fil-A

    Plano, TX
    3 days ago
  • $12 per hour

     ...rentals, hotels, electronics, and more *Locally owned and family operated *Opportunities to grow into management As part of the Subway® Team, you as an Assistant Manager will focus on seven main things: Providing an excellent Guest experience Ensuring... 
    Full time
    Part time
    Flexible hours
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Subway

    Richardson, TX
    2 days ago
  • $15 per hour

     ...Assistant Stretch Manager Plano, TX: US Hwy 75/E 15th St. (Collin Creek) EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle... 
    Hourly pay
    Daily paid
    Full time
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift
    Weekday work

    EŌS Fitness

    Plano, TX
    3 days ago
  •  ...As an Assistant Manager at El Pollo Loco, you'll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You'll ensure the restaurant runs smoothly, delivering exceptional service and quality while guiding your team to success... 
    Work experience placement
    Work at office
    Immediate start
    Flexible hours
    Shift work

    El Pollo Loco

    Murphy, TX
    3 days ago
  •  ...Assistant Manager - Auntie Anne's & Jamba Part Leader, Part Coach, All About Pretzels & Smoothies If you're ready to step up, lead shifts, and make every day run smoother than a perfectly blended smoothie, you might be our next Assistant Manager. You'll help... 
    Full time
    Part time
    Flexible hours
    Shift work

    Auntie Anne

    Murphy, TX
    12 hours ago
  •  ...Assistant Manager | Murphy Oil USA As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Hiring immediately for part-time Assistant Store Managers... 
    Daily paid
    Part time
    Local area
    Immediate start
    Shift work

    Murphy USA

    Plano, TX
    12 hours ago
  • $17.75 - $22.3 per hour

     ...Assistant Manager J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of viewit's no wonder we've been in your closet for four... 
    Hourly pay
    Full time
    Part time
    Immediate start
    Night shift

    J. Crew

    Plano, TX
    1 day ago
  •  ...Assistant Manager Quality Brand Group LLC: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality... 
    Shift work

    Baskin Robbins

    Murphy, TX
    12 hours ago
  • $48k - $66k

     ...JOB SUMMARY As an Assistant General Manager with Keke's Breakfast Cafe, the ideal candidate with work with cafe and Area leadership to oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs,... 
    Weekly pay
    Casual work
    Local area
    Flexible hours
    Afternoon shift

    Keke’s Breakfast Cafe

    Plano, TX
    3 days ago
  •  ...responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the...  ...Please contact ****@*****.*** if you need assistance completing any forms or to otherwise participate in the application... 
    Work at office
    Local area
    Flexible hours

    McDonald's

    Plano, TX
    5 days ago
  •  ...exceed expectations and deliver the highest quality in our products and services. We're looking for a motivated Assistant Restaurant General Manager to lead our team and get outstanding guest experience! Key Responsibilities: Guarantees 100% satisfaction... 
    Worldwide
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Long John Silver's

    Plano, TX
    2 days ago
  •  ...ASSISTANT MANAGER Jack in the Box are looking for result oriented, performance driven Assistant Managers that are ready to provide their services according to the basic job descriptions for this particular position. Assistant Managers provide support and assistance... 

    Jack in the Box

    Parker, TX
    12 hours ago
  •  ...Assistant Manager Schlotzsky's is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we've been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality... 
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    Day shift

    Schlotzsky's

    Murphy, TX
    2 days ago
  •  ...Freebirds World Burrito - JobID: 100-165946109 [Restaurant Supervisor] As an Assistant Manager at Freebirds World Burrito, you'll: Oversee daily restaurant operations to ensure smooth and efficient service; Manage and train staff to maintain high performance and adherence... 
    Immediate start

    Freebirds World Burrito

    Murphy, TX
    2 days ago
  •  ...Job Summary The Assistant Deli Manager supports the Deli Manager in overseeing the daily operations of the deli department. This position assists with driving sales, delivering exceptional customer service, maintaining food safety and quality standards, and leading department... 
    Weekly pay
    Seasonal work

    Tom Thumb Supermarket

    Plano, TX
    2 days ago
  •  ...Assistant Manager Position At Sonic Drive-In There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant... 
    Immediate start
    Shift work
    Night shift
    Weekend work

    Sonic

    Richardson, TX
    3 days ago
  •  ...Jason's Deli - 165 South Plano Road - Responsibilities: Assist in managing and running shifts by coaching and training employees; Focus on people, sales, and profit; Ensure food safety and quality in daily operations; Provide outstanding hospitality and customer service... 
    Shift work

    Jason's Deli

    Richardson, TX
    12 hours ago
  •  ...Assistant Manager Come take flight with us! You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with... 
    Daily paid
    Night shift
    Weekend work
    Day shift

    Freebirds

    Murphy, TX
    3 days ago
  •  ...Description: As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience... 
    Local area
    Shift work
    Night shift

    Sonic Drive In

    Parker, TX
    1 day ago
  •  ...independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant. General Responsibilities:... 
    Home office
    Shift work

    Taco Bell

    Murphy, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Wendys Assistant Manager. Be the first to apply!